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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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March 09, 2022

Local dealership, Friendly staff, I did not have to wait very long. They washed my vehicle. More

by CHICKYT74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

There are thief’s among them and they all don’t care about it.I will never recommend them or go back More

by VICSCH126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beckler
March 09, 2022

Great service with honesty and integrity. They communicate well and do not try to sell unnecessary additional services. More

by RANDY.HOOD48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Garland was extremely helpful and knowledgeable about what my vehicle needed and the recommended service intervals. More

by Bruce Clark
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

It went well and they got right to me and it took about an hour. More

by JOEY.LEON5588
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beckler
March 08, 2022

I was there for 15000 service, I watched and my tires were not rotated. When I asked I was told it was done. They washed off my car, somehow the back window got rolled down and my back seat and floorboar More

by THINKLE7029
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Don’t tell your customers that they have something you don’t intend to standby on just to make a sale! Lie about a scratch and dent policy NOT COOL! More

by BSKLEWIS
Recommend Dealer
No
Employees Worked With
Oscar Black
2.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Gutierrez
March 08, 2022

Alex was great as well as all the other technicians and Service associates. Thank You More

by MBUSBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rodriquez
March 07, 2022

Always something they forget, like taking the message off my car after oil change. It used to say maintenance required soon, now just says no message. Annoyed I have to go back to get this fixed. More

by LIP_SMACK
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of the above
March 07, 2022

Did not place sticker showing next mileage for oil change. i thought car would be vacuumed inside but wasn't. It may not have been included. Otherwise, good service and all were so very nice. I do More

by CAROLCLAY49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
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