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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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April 12, 2022

Everyone seemed stressed, afraid to be social. Big change in employees friendly but nervous done More

by RJGALLEY682
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff logan
April 11, 2022

This dealership has always been very responsive to our inquiries when we purchased our vehicle last year. Their service department has also been very easy to deal with and very professional! More

by SUZDARNELL05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine
April 11, 2022

Garland goes out of her way to make sure everything is done correct and in a timely manner. Cari is always helpful More

by JRAG76049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

the work performed was done right and we appreciate that. However, there were black footprints left on the carpet of both the drivers side as well as the passenger side. I was also charge for the adjus More

by TCARRINGTON1
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

Service was quick and excellent and the staffs are professional and they know what to do More

by EACQUAH83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Daugherty, Burr Bisch, Hunter Poimbeauf, David Scott, John Beckler, Pete Gutierrez, Jackson Brannan
April 08, 2022

I was greeted upon arrival and escorted inside. I was told about how long the service would take and then she escorted me to the shuttle. After I returned she greeted me again and explained what th More

by KDFRITZ75
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Service was very friendly and efficient. Appreciated their personal attention to my needs. Thank you Shottenkirk! More

by JTWILL09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Estes, Burr Bisch
April 05, 2022

It was easy to make the service appointment. Ms. Robinson was very polite and help[full. More

by RANDYSINGLETON1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Great service! Friendly, dependable, trustworthy. They do what they say they will do and they don't try to upsell unnecessary services. More

by RANDY.HOOD48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Such a pleasure doing business with shottenkirk toyota of granbury tx. , driving 8 1/2 hrs was totally worth it!!!! Thank u for a great experience More

by LUCIICEPEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis hernandez & oscar black
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