Shottenkirk Toyota Granbury - Service Center

I appreciate that I didn't have to wait long for the service. Alex was GREAT! I was shocked at the cost of a new battery! Wow! I was not happy at all having to pay an extra 3% using my credit card. service. Alex was GREAT! I was shocked at the cost of a new battery! Wow! I was not happy at all having to pay an extra 3% using my credit card. I mean, nobody carries around that much cash or blank checks these days. Ugh! Lastly, thank you for washing my car. I really appreciate that. More

Great service. While having my Tundras first service done I ended up purchasing a Highlander for my wife. While having my Tundras first service done I ended up purchasing a Highlander for my wife. More

I have a problem them because they do not take Credit Cards. Thank You and Thank You Cards. Thank You and Thank You More

Very clean & nice. Service people are very friendly. Took car in for battery & they washed it Service people are very friendly. Took car in for battery & they washed it More

Very good dealership I was very satisfied with everything and the staff is very professional and they are very nice people I enjoyed working with them and the staff is very professional and they are very nice people I enjoyed working with them More

They treated me very well in dealing with my oil leak. Their shuttle service made it easy to leave my car while the problem was being addressed. Their shuttle service made it easy to leave my car while the problem was being addressed. More

I stopped in because one of my tire lights was on. They told me I had a screw in my tire and it was too close to the sidewall to repair it and needed to be replaced. I drove down to Discount Tire and They told me I had a screw in my tire and it was too close to the sidewall to repair it and needed to be replaced. I drove down to Discount Tire and they patched it. That was a month ago and it’s still running fine! It probably could have easily gone the other way but they didn’t even try. Probably hoping I would automatically buy that $280 tire they showed me! More

Alex was great! I was in and out quicker than expected and got a wash! I was in and out quicker than expected and got a wash! More

The service appointment took a total of 35 minutes. Alex was kind and respectful. It was an amazing experience. Alex was kind and respectful. It was an amazing experience. More

I recently had the pleasure of working with Eli Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed Rodriguez at Sottenkirk Toyota Granbury, and I can't speak highly enough of the experience. From the moment I arrived, Eli made sure I felt welcomed and well-informed about the process. Eli was incredibly knowledgeable, taking the time to explain all the details of the recommended services and ensuring I understood my options. There was no pressure, just clear, honest advice that helped me make the best decision for my vehicle. What impressed me most was Eli’s communication throughout the entire service. I was kept updated on the status of my car, and any additional work needed was thoroughly explained before proceeding. This transparency built a level of trust that I deeply appreciate. When I picked up my car, it was ready on time, and Eli Rodriguez went over everything that had been done, answering any lingering questions I had. The entire process was seamless, and I left feeling confident that my car was in great hands. Overall, Eli exemplifies excellent customer service. I would highly recommend [him/her/them] to anyone looking for More