Shottenkirk Toyota Granbury - Service Center

Service was fast and great! My needs were for my car completely taken care of. My needs were for my car completely taken care of. More

The shuttle driver wasn’t working Monday. A Service technician drove me home because I couldn’t wait 4 hours for the repair. Later that day, two Service technicians brought the Jeep to my hou A Service technician drove me home because I couldn’t wait 4 hours for the repair. Later that day, two Service technicians brought the Jeep to my house. I didn’t have anyone to follow/take me to the dealership, so that was a HUGE assist! We bought our vehicles there 5 years ago and they always go above and beyond! Thank you! More

Worst service ever! I wish I would have never even bought a car from these people! The experience was aweful! And if I wasn’t in love with the actual car I wouldn’t have I wish I would have never even bought a car from these people! The experience was aweful! And if I wasn’t in love with the actual car I wouldn’t have got it from here! And then had to go back for a dent repair that was on it when I bought it and an alignment and waited 4 hours just to get it back and the dents where still there and it still isn’t driving straight!!!! And the people there are just completely incompetent and not helpful More

Good experience. Took truck in for tire rotation, got done quickly. Good experience with service department. Took truck in for tire rotation, got done quickly. Good experience with service department. More

I would like to speak to someone in management of the service department. I would like to have someone listen to the problem we had on Friday. service department. I would like to have someone listen to the problem we had on Friday. More

It's too expensive to fix your car here. So did it myself and saved alot of money. So did it myself and saved alot of money. More

Always amazed at how friendly, yet professional everyone is. There is never a push to sale me anything, rather it is "you may want to consider '....................' as you are now over 100,000 miles." T is. There is never a push to sale me anything, rather it is "you may want to consider '....................' as you are now over 100,000 miles." The prices also seem reasonable. I have dealt with Garland more than once, she is a keeper. Thank you, Sara Middleton More

My scheduled appointment was at 10:00 am and they took the car in and serviced both required maintenance and safety recall. washed and cleaned car before releasing back to me. Very courteous and punctual the car in and serviced both required maintenance and safety recall. washed and cleaned car before releasing back to me. Very courteous and punctual service advisors. More

Service department is prompt and friendly. They answered all my questions and explained in detail what I needed to do or accomplish. They gave me respect and time to ask and answer each inqu They answered all my questions and explained in detail what I needed to do or accomplish. They gave me respect and time to ask and answer each inquiry. Excellent in my opinion. More

Failure to pay attention to detail of client needs. Like putting the clients seat back where it was when the car was brought in. Especially when this request was stated by the client when he brought th Like putting the clients seat back where it was when the car was brought in. Especially when this request was stated by the client when he brought the car in. More