Shottenkirk Toyota Granbury - Service Center

1. Poor signage for drop off (for recall) with appointment. Sent to cashier who gestured “that way” towards large windowed area. Saw people in cubbies, most on phone. Finally asked young man w appointment. Sent to cashier who gestured “that way” towards large windowed area. Saw people in cubbies, most on phone. Finally asked young man w/hand held computer if he could help me. 2. Dropped off promptly at agreed appointment time. Was told few hours for recall repair. Received phone call after 5;30pm to pickup car. Unable to arrange ride that quickly, as they close at 6pm. So had to arrange for another ride the next morning. 3. I assume correction of recall was completed. 4. Thanks for car wash. More

Had excellent service to get my car inspected and it was done in a very timely manner done in a very timely manner More

We made an appt for an alignment, then added brake work. They took my car right in, worked on it in a timely manner, and kept us updated throughout. I got it back the same day. They took my car right in, worked on it in a timely manner, and kept us updated throughout. I got it back the same day. More

Great people. Service is great. Wait time was very reasonable. Nice area to wait. Have confidence tha service was performed to specifications. Service is great. Wait time was very reasonable. Nice area to wait. Have confidence tha service was performed to specifications. More

Went in and got inspection, service, tire rotation and oil change and it only took less than an hour, they even threw in a free car wash. Great service and fast. oil change and it only took less than an hour, they even threw in a free car wash. Great service and fast. More

Oil change and inspection, all went easly and quickly. Was faster and better service than the last time I was there for the same service. Was faster and better service than the last time I was there for the same service. More

The service was good and the staff very friendly when I took my car in. took my car in. More

They were very courteous and very efficient. I would recommend the dealership to anyone. Thanks I would recommend the dealership to anyone. Thanks More

Friendly, courteous, professional, and efficient from phone appointment to service personnel to cashier and overall good experience. phone appointment to service personnel to cashier and overall good experience. More

They have always treated me great at this dealership. I make an appt. and get right in.They are all very professional . I make an appt. and get right in.They are all very professional . More