Shottenkirk Toyota Granbury - Service Center

Kept me in formed, put my book I left in a safe place. Job well done Job well done More

Quick service on Toyota Care visit with good recommendations for repairs, including free replacement for battery still under warranty recommendations for repairs, including free replacement for battery still under warranty More

I was told that I needed a new battery. I declined to have it replaced. I went to Auto Zone today and they checked the battery and it read out, "100% charged , good battery." They sold th I declined to have it replaced. I went to Auto Zone today and they checked the battery and it read out, "100% charged , good battery." They sold this battery to me 1 1/2 years ago. Why was it suggested to me that I needed a new battery? This was my first visit to Shottenkirk and I want to be able to trust your service dept. when I bring my car in for maintenance and/or repair. Thank you. You want me to say either YES or NO if I would recommend this service center to others. I will say yes because the oil change was fine. More

This was the absolute worst experience of my life! ! DO NOT BUY A VEHICLE HERE!!! I purchased a car for my twins and 23 days later the motor blew up leaving my 16 year old son stranded on the side of t ! DO NOT BUY A VEHICLE HERE!!! I purchased a car for my twins and 23 days later the motor blew up leaving my 16 year old son stranded on the side of the 35N Expressway. I contacted the dealership and they said they would need to evaluate the vehicle. I paid to get the vehicle towed over 40 miles to the dealership. I spoke with 2 different managers that never returned my calls or text messages. I asked to speak to the general manager and not only did he never call me the sales manager, Nick Castro, told me he would follow up which he never did. They were going to charge me a couple thousand dollars more to replace the motor than my mechanic. They had my car longer at the dealership evaluating the vehicle than I owned it. After weeks of being there it got towed back to my mechanic yeserday (5 days later than they told me it would be) with NO assistance with the thousands of dollars that I'm going to pay to have the motor replaced after owning the car for 3 weeks. NOTHING! They could have offered something to assist as the cost of the repairs are going to cost over half the amount I paid for the vehicle. More

Quick and good service, truck runs very good and I am happy with the friendly service happy with the friendly service More

Great service from Garland a pleasure to do business with. Top grade employee at Toyota. with. Top grade employee at Toyota. More

I am treated well every time I go in for Toyota Care. Fast and friendly service. Fast and friendly service. More

Wonderful as always, won’t go anywhere else for service. Staff is great as well Staff is great as well More

I have been treated well every time I have been there, from sales to service. Everyone is kind and helpful. from sales to service. Everyone is kind and helpful. More

This was the first time using service in TX. I appreciated the comfort in waiting area and the speedy oil change and tire rotation. I appreciated the comfort in waiting area and the speedy oil change and tire rotation. More