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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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August 18, 2022

Multiple issues with the vehicle since purchase. Absolutely no help from dealer. Poor service. Will never do business with this dealership again. More

by bkaylin600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garland Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

We’ve had very good luck either Shottenkirk. Professional service and great cars! Thank you! More

by DEANDBTRAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Explaining done well . Nice facility with plenty of seating. My parts came in on time as promised More

by DMI7579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

The experience was positive. The service writer was pleasant and professional. The sales staff was courteous. I’ve been servicing my vehicles here for 8 years with no issues. More

by BOYDSTUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2022

Went in for service for Toyota Rav4 2016, wait was about an hour. Waiting area was clean, though dated. Garland is my go-to for anything service related. More

by DIVELA62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

They were kind & professional. I was there for regular maintenance, did not have an appointment & was out in under an hour. More

by KAVY4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

I had a 8oclock appointment for n oil change. Vhanged the oil, washed n vacumned the truck and was our by 9:15. Great job. More

by WCBLACK75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
August 11, 2022

Alex Rodriguez was great. ... 5 stars for him. I brought in my car to have the carma in my front window calibrated and he did that as well as made sure the car was not washed More

by FREFRIEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rodriguez
August 09, 2022

Everything as smooth as can be. Service continues to be a very strong point of this dealer. More

by gpulver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Garland is always there to help when I bring my vehicle in. The price of repairs and service is very competitive with the aftermarket . I will take affordable dealer service over the after market every tim More

by J_LGN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Logan
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