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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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September 23, 2022

My car was their 4days they thought it was fixed but broke down next day. They said there was nothing else they could do. More

by DEBBIE.DIKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

Very grateful for the concern and service provided by my advisor and the staff who worked on my car. More

by VAVET-J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
September 22, 2022

Great service, and they explain everything to you. I go there for my oil and inspection every time. More

by MARTINEZP1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Car problems taken care of as usual,and a free car wash. Nice waiting area More

by TROY3235
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Everything was good no complaints. It was all done in time I was told. Just right. More

by raymondrice07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Profesional people , very helpful and kind, I fully recomend your service. You guys make the difference. More

by DAVIDFRANCO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Very quick and comfortable wait. I was encouraged by staff for an upcoming life event. More

by NELLBEDNARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Garland was really great at keeping me informed and offering options. The work on the timing belt, stark plugs and wheel bearings has made a huge improvement on the car's performance. I was disa More

by SCGTJ
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Garland was fantastic, she kept me informed and was very personable. I had a bumper piece installed and she got the collision guys over there and had a 3 hour job doen in about 1.5 hours. More

by REIDCALLAHAN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2022

Repair costs are higher than other area dealerships. Service advisor will not return my calls about extended warranty repair for leaking heater line to rear a/c that should be covered. More

by TEAGUE6403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Rodriguez, Dallas Oliver
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