Shottenkirk Toyota Granbury - Service Center

The service associate was great, but I asked about them to check a fuse for the cigarette lighter as it wasn't working. They said it would cost $165 dollars just to diagnose the problem..So if it was just to check a fuse for the cigarette lighter as it wasn't working. They said it would cost $165 dollars just to diagnose the problem..So if it was just a 1 minute fuse exchange, then it would cost $165 just to look at it. That is ridiculous... More

This place is a joke. I brought my car in with a bad tire. They didn’t even have a replacement. I am having to drive back home (1 hr) and come back another to get it. Ridi I brought my car in with a bad tire. They didn’t even have a replacement. I am having to drive back home (1 hr) and come back another to get it. Ridiculous. More

The service personnel were enthusiastic and excellent in their care. The work was done in a timely manner and we were very happy. This Toyota dealer has always done well by us. their care. The work was done in a timely manner and we were very happy. This Toyota dealer has always done well by us. More

I always receive good service when I go to the dealership in Granbury TX. I will use the dealership for further service. in Granbury TX. I will use the dealership for further service. More

Recall repair scheduled but no part available. Must reschedule recall repair. Seems insufficient to me. Must reschedule recall repair. Seems insufficient to me. More

2016 duramax Truck has ben at Shottenkirk going on two months for repairs and Matt is telling me nothing has been repaired will be there tomorrow to see what’s going to happen next Hopefully Shottenkirk w months for repairs and Matt is telling me nothing has been repaired will be there tomorrow to see what’s going to happen next Hopefully Shottenkirk will treat return customer with respect and will be peaceful outcome More

Prompt and efficient service. Oil and filter change, tire rotation and quick wash in an hour. Also noteworthy, I had forgotten that I had put a $20 bill under my floor mat a whi Oil and filter change, tire rotation and quick wash in an hour. Also noteworthy, I had forgotten that I had put a $20 bill under my floor mat a while back. It was attached to my key fob when I picked up my truck. The wash guys found it when they vacuumed the floor. More

Garland Robinson and Ron Wise provided excellent service! Will recommend and return for future services. Will recommend and return for future services. More

Had several issues with an oil change that happen from time to time. Garland Robinson was very patient and recognized the proper procedure to resolve the issue. I’m giving it 5 stars. Any xyz company time to time. Garland Robinson was very patient and recognized the proper procedure to resolve the issue. I’m giving it 5 stars. Any xyz company can provide the service. It is the people taking care of the customer properly that make the difference for me. Thanks to Garland’s perseverance the company providing the service saved my business. Cari is always personable. So I guess I can give her some credit also. More

Took 1 1/2 hours they failed to put a sticker on the car when they were finished. This has happened more than once. when they were finished. This has happened more than once. More