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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 03, 2022

Robert took some convincing but he did troubleshoot my problem to my satisfaction. The new service manager was very cordial and anxious to please. Even walked me to my car and opened the door for me. More

by BSKLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob the new service manager
November 01, 2022

I showed up late to a 5:45 appointment and they close at 6 so I was sure I would get turned away BUT they helped me out and still did my service. They were professional and sweet! More

by COURTNEY.RAMIREZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Staff was friendly and attentive. I tried earlier in the period I have owned my new car but had difficulty getting someone to call me back. I booked this time on line and it worked we More

by STEPHENDOUGLAS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
October 31, 2022

Smooth as silk process. Great salesperson in Aryan and a great finance officer in Tyrrone. More

by QUAZI0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrrone, Aryan Rodriguez
October 28, 2022

Service has improved a great deal since opening! The two women that helped me were great!! More

by JUDITHRYNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier and Denise in sales and not sure her name. Perhaps Garland
October 28, 2022

Everyone was very friendly and helpful. They also seemed very knowledgeable and ready to take excellent care of my Toyota 4-Runner! Thanks More

by RJNORRIS1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2022

Did me good. Thanks for helpfulness. Love our 2021 Avalon no problems wife loves it. More

by HOPPYCW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

Always great service. There was some confusion on regular scheduled maintenance that had already been done More

by ESTMENTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

It was excellent, they were very informative, did not recommend or perform any services that were not needed and washed my car,thanks so muck!! More

by HappyHighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who checked me in does not have a picture available, he was great and very informative.
October 24, 2022

Service was quick and fast and service advisor was knowledgeable and easy to communicate with More

by marla0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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