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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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January 26, 2023

Alex was n will continue to be our service advisor. Very helpful n kept me up to date on progress of car. More

by JUDITH.MACKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Totally pleased went to get the 1st of the five free Toyota care services done very friendly and courteous ;) More

by HOFER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Would not recommend them to anyone. Will never use any Shottenkirk dealership again. Shottenkirk Toyota of Granbury More

by 70BRADB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
January 20, 2023

I bought a used 2020 Yukon and would have felt better about the purchase if the maintenance and service contracts were more independently presented. I didn't differentiate at the time, the standard pack More

by JJACOBSON7052
Recommend Dealer
Yes
Employees Worked With
Denise Rand
January 19, 2023

Rob took very good care of me and my Toyota Highlander. The wait was shorter than I feared, and the cost was less than expected. More

by MSVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Floroplus
January 17, 2023

Excellent service. Garland took very good care of me. I would recommend this facility to anyone. More

by RWOOD7748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Efficient and friendly as usual. Everyone was punctual and accurate. The service waiting area was very clean. More

by WILKINSRH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Floroplus
January 16, 2023

Pulled up to the Service Department. Was greeting with a smile and a very knowledgeable Service advisor who answered all my questions about needed services for my vehicle. Very well pl More

by Bruce Clark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Had front-end struts replaced. Waited at dealership for almost three hours...no complaints. Always kept updated on progress of repair. Garland Robinson is always top drawer in More

by tproc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I had a great experience with the service department. Both times my truck has been in for service everything was clearly explained and the timelines were accurate. I really appreciate the work Garland di More

by ALEXANDER.DANEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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