Shottenkirk Toyota Granbury - Service Center

The air in my tires evidently wasn't checked and maintenance indicator wasn't reset during my 15,000 checkup. I am having to return to the dealership (15-mile trip) to get these items taken care of. maintenance indicator wasn't reset during my 15,000 checkup. I am having to return to the dealership (15-mile trip) to get these items taken care of. More

I had a scheduled appointment and I arrived about 5 minutes early. It Took over 1 and half hours to complete, to change my oil and rotate tires! I was waiting in dealership. I had to find my servic minutes early. It Took over 1 and half hours to complete, to change my oil and rotate tires! I was waiting in dealership. I had to find my service attendant and afraid it would have been longer had I not been proactive after patiently waiting. More

They did a good job and what they said they would do a a a a a a More

I don’t like that a vehicle I have only put 6000mi on needed fairly serious repair. needed fairly serious repair. More

Wade Elliott at shottenkirk toyota granbury was amazing to work with. He was very knowledgeable and did not try to pressure me. I will definitely go back again! to work with. He was very knowledgeable and did not try to pressure me. I will definitely go back again! More

My service rider (male 40-50, glasses, hat🤗) was very engaged, addressed all concerns and let me know the status while I waited. I always enjoy the receptionist also and I love having my car washed. engaged, addressed all concerns and let me know the status while I waited. I always enjoy the receptionist also and I love having my car washed. More

Competent, timely, and efficient. Ron listened carefully and clearly. He communicated well, finished early and under estimate. Ron listened carefully and clearly. He communicated well, finished early and under estimate. More

Great customer service. Nice waiting area. Services provided were completed in just over an hour. Nice waiting area. Services provided were completed in just over an hour. More

In and out for a short visit on an inspection sticker. Garland reported maybe an hour but the tech was done almost before I could get a cup of coffee. Garland reported maybe an hour but the tech was done almost before I could get a cup of coffee. More

Young service man Greeted me promptly. He actually listened to me and recited it back to me. Advised me about the cost and then said he would call me when repair/s were finished. He cal He actually listened to me and recited it back to me. Advised me about the cost and then said he would call me when repair/s were finished. He called after repairs were made, greeted me again and led me to where I paid my bill. Very nice young man who has very good people skills. More