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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.5
1,629 Reviews

1,629 Reviews of Shottenkirk Toyota Granbury - Service Center

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September 27, 2024

Great service, Alex was very professional and empathetic. He made the experience easy and took care of everything More

by Jpfalletich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

left the car for the day, shop completed the process ahead of my expectations...So happy with no complaints. More

by SFTCU70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rodriquez
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Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2024

Service was professional and quick at 5000 miles. Although I do not agree with 10k oil changes Efrain Eli Rodriguez (service advisor) insured me that Toyota uses original Toyota oil and parts when th More

by ALGOLLEHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

September 27, 2024

Alex Rodriguez was on the Service Drive, waiting for me to pull up. He got me in, Serviced and out pretty quickly. I am very satisfied with my service from Alex and the Service Department! More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

Great Service Alex was very nice and he took care of all my needs and was very professional. More

by dj222715
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

Service was great. Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you More

by cmchastain
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Lennington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 22, 2024

I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac More

by LJHAMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 21, 2024

Paul was extremely helpful in finding me find my dream car and made the process nice and easy! More

by JESSICASALAS-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Denman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Shottenkirk Toyota Granbury responded

JESSICA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 20, 2024

Service was great, fast and everyone was very nice! I would recommend this dealership to everyone. More

by KIMOTAL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

September 19, 2024

I love the new option to authorize work online. The representative was great with communication and explaining what I needed. The price was reasonable. More

by KREUZLIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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