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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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March 24, 2025

Alex at is fantastic! He goes above and beyond to keep me informed throughout the service process, always providing honest and clear updates. He makes sure I’m in the loop More

by Samrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 19, 2025

This place is really clean and nice. The waiting area is very cozy and Eli is an amazing worker. More

by vcruz7070
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

March 19, 2025

Eli was very kind and super helpful and knowledgable! Highly recommend this dealership for service More

by kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Shottenkirk Toyota Granbury responded

Kimberly, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

March 16, 2025

Eli is friendly, thorough and efficient. He keeps you updated and explains everything well. He is eager to help More

by Marcy Shaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Shottenkirk Toyota Granbury responded

Marcy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 08, 2025

Ely was so nice and made me an appt. They checked my car and let me know what I need to do and the cost I will be able to get these things done one by one More

by Elisagilbreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 27, 2025

Came in for my service on my Prius Heather was my advisor and she was great! More

by Marty
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Shottenkirk Toyota Granbury responded

Marty, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2025

I love getting my car fixed up here; Eli is always so knowledgable! Will definitely be returning for service whenever my car needs service! More

by D.Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Eli Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 17, 2025

Recently I have taken my 2012 Tundra in to Shottenkirk Toyota for service and was very pleased both times! Moriah is very good at her job! She is friendly and professional! She was prompt in greeting me w More

by Jammer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Lennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2025

The process was quick and efficient, I gave Heather my request and the entire process took an hour. More

by Deb
Recommend Dealer
Yes
Employees Worked With
Heather Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Shottenkirk Toyota Granbury responded

Deb, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 31, 2025

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some great mechanics. Heather always takes the time to answer any questions I may have, and provides me More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Shottenkirk Toyota Granbury responded

Anthony, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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