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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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March 07, 2020

It was a great experience. The waiting room was very clean and the service was quick. I couldn’t ask for more. Having my pickup washed was bonus. More

by ALLO0
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing your experience with us. We appreciate your feedback!

March 05, 2020

Top Notch! Comfortable, neat and quiet waiting area. Very nice, friendly and thorough Servise Advisor. My wife and I are very pleased that she is back with this More

by DANLGRIFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
Mar 09, 2020 -

Shottenkirk Toyota Granbury responded

Dan, Thank you for providing this feedback to us! We continually try to provide the best service we can, and reviews like yours help us to know that we are doing that. We look forward to seeing you at your next service appointment!

March 05, 2020

we were greeted very courteously as we pulled inside the service department. fast service. friendly. quality work. would recommend using them for services in the future. More

by MESSAGEFORDALE
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Scott
Mar 05, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 04, 2020

Not pleased with service I will not be returning to Shottenkirk for regular maintenance. The experience was much better with the previous owner. In addition, when I got back More

by TEAMFELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know who worked with me.
March 03, 2020

Ask for Oscar We've been treated well and taken care of in a timely manner every time and it's mostly thanks to Oscar Black. I highly recommend Oscar as your sales More

by WILLMCCLAMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Shottenkirk Toyota Granbury responded

Will, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 03, 2020

Great and quick service, asked how long it would take on the service and was done even before expected. Extremely friendly yet professiona, great experience More

by JESUSF0013
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
Mar 04, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 02, 2020

Service was as always good, however they were slow in letting me know that my car was ready. I was there for 2 hours for normal maintenance and I had an appointment More

by RLMORGAN1011
Recommend Dealer
Yes
Employees Worked With
David Scott
Mar 04, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for providing this feedback to us! We always appreciate feedback from our customers because it helps us to grow as a dealership. We do apologize that it took so long for your vehicle to be serviced but we are glad that you had a pleasant visit while at our dealership. We hope to see you soon at your next service appointment!

February 29, 2020

55000 mile service performed quickly and professionally. They showed me the cabin air filter and gave me the choice to replace it. Car washed and vacuumed after service. great job More

by JACK.MARTIN
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Oil change service was fast and quick will take my tundra there again. They washed and cleaned the truck, will take the truck back when it’s due. More

by BENSANCHEZ75
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
February 27, 2020

Oil change Courteous, fast and good deal with a coupon. With the coupon this is a ver y good deal. Always using the web to make you appointment is easy. More

by STONE443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Daugherty, Hunter Poimbeauf
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