Shottenkirk Toyota Granbury - Service Center

Every time I call Melissa she says,”come on”! Was not happy at all with the sales experience! The service has always Great with Melissa! I felt like I was as burden when asking questions with the financi happy at all with the sales experience! The service has always Great with Melissa! I felt like I was as burden when asking questions with the financial and insurance guy! Would not buy another Toyota from you but would definitely use Melissa and the service team! More

The wait time was very reasonable and my car was washed when they finished. The staff is very friendly and helpful. Matthew is not listed below but was quite helpful. when they finished. The staff is very friendly and helpful. Matthew is not listed below but was quite helpful. More

Took me at my appointment time and finished sooner than I expected. I was kept updated while I waited. The entire staff does and excellent job. expected. I was kept updated while I waited. The entire staff does and excellent job. More

I had a warning light come on and I called and they were able to take me right away. They did a diagnostic and solved the issue in a timely manner. able to take me right away. They did a diagnostic and solved the issue in a timely manner. More

I had the Deluxe car wash. It was just a so-so car wash. However, the detail guy left my keys on the windshield wiper! That caused lots of problems when they slid off! Luckily they were finally found and al However, the detail guy left my keys on the windshield wiper! That caused lots of problems when they slid off! Luckily they were finally found and all is well. Carwash took over 6 hours before it was ready! More

This the dealer I purchased the car from. I use the purchasing dealers service as long as it is good and reasonable. so far so good purchasing dealers service as long as it is good and reasonable. so far so good More

Glad pressure machine fixed. Tire light on. Replaced wipers. Cost 54.99. Paid cash 60.00. Wrong change when I got home. Got $2.01 change. Not too good. wipers. Cost 54.99. Paid cash 60.00. Wrong change when I got home. Got $2.01 change. Not too good. More

Everyone is very professional and quick to help out. Melissa is my service advisor I call when I need an appointment, she is always ready with a smile to help me. Melissa is my service advisor I call when I need an appointment, she is always ready with a smile to help me. More

Very friendly staff. The service was very quick and efficient. They washed the vehicle- which is a nice touch! The whole experience was very solid. efficient. They washed the vehicle- which is a nice touch! The whole experience was very solid. More

The service was greatCar wash as usual is worst than The service was great Car wash as usual is worst than awful no vacuum on drivers side Three times I used it on my2018 4 runner mostly worse than las The service was great Car wash as usual is worst than awful no vacuum on drivers side Three times I used it on my2018 4 runner mostly worse than last time More