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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 28, 2020

Great local dealer with super service and service department. All the people in the service ares are friendly and knowledgeable. Thanks for scheduling appointments and for all the prompt care for t More

by forelong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

My Rav4 was in maintenance an extra long time because the parts were not easily available. I was kept aware of the progress of the repair and appreciate the report on that progress. I only have the Rav4 More

by FRANRAPER55
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Brought my Tundra in on short notice for routine maintenance and Melissa Cates did an excellent job to help me get it turned around so I could go out of town for Thanksgiving. More

by PSANET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
November 25, 2020

I had a service appointment with no problems. In and out in no time at all. Service was great and delivered back clean and ready More

by DCASH1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

Routine maintenance for oil change. Immediately met at door by service attendant. Very professional. Identified that cabin filter and windshield wipers needed to be replaced. Both replaced within approxim More

by JTJANK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
November 21, 2020

Shottenkirk Toyota service department personnel were all very friendly and customer service focused. The required service was completed very timely, as promised, and I left completely satisfied. More

by GMMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Daugherty
November 21, 2020

Took a little long to do an oil change. I made my appointment the day before. Had to wait. There was no good magazines to read. More

by JENGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa
November 21, 2020

Slow service. Does not pay attention to details. Xyz. ABC. Def. Ghj klm nop qrs tuv wxyz in on by for it be why no More

by Sandalwes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

Friendly service and good attitude. Clean facility and restrooms. No wait time. Didn’t try to oversell us services and parts. Appreciate the free car wash too. More

by prhea13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
November 19, 2020

Thanks for the free car wash. Your people do great work. Thanks to the young man who greeted initially. We have been pleased with our Toyota and the dealership. More

by REEDSR1947
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
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