Shottenkirk Toyota Granbury - Service Center

Good customer service. Quick in and out. Notified me of a recall even before the official notices went out. Did not recommend work that another dealership tried to sell me after thoroughly checking out the v recall even before the official notices went out. Did not recommend work that another dealership tried to sell me after thoroughly checking out the vehicle. I appreciate honesty in a dealership and think it’s possible I may have found it here! More

The service department at this dealership is Aces, Straights, & Flushes! Always honest, friendly, and courteous. (I wish the Sales Dept could learn from them.) Keep up the good work! Straights, & Flushes! Always honest, friendly, and courteous. (I wish the Sales Dept could learn from them.) Keep up the good work! More

Great people and very helpful! Had our sons car serviced and they did exactly what they said even put in a new battery for his key fob. Thank you all as usual great job. and they did exactly what they said even put in a new battery for his key fob. Thank you all as usual great job. More

One small Suggestion, it would be nice to get a car wash after the service. I’ve been to other dealers and it was done. after the service. I’ve been to other dealers and it was done. More

The staff was very friendly and helpful. I was bale to get everything done to my truck quickly and at a reasonable price. I will return in the future. I have no idea of who helped me, with the mask and get everything done to my truck quickly and at a reasonable price. I will return in the future. I have no idea of who helped me, with the mask and all. He was tall and very helpful. More

Service was fast. Price for the service was reasonable. Individuals I interfaced with were helpful and friendly. I enjoyed not having other items pushed on me that my car did not need, when I just needed Individuals I interfaced with were helpful and friendly. I enjoyed not having other items pushed on me that my car did not need, when I just needed an oil change. More

Always a pleasure to deal with at this dealership & we really appreciate the honesty always. Everyone is always friendly & ask if you have been taken care of always. really appreciate the honesty always. Everyone is always friendly & ask if you have been taken care of always. More

I always prefer to work with Melissa in the service department. Her knowledge and ability to communicate with me before any service work is started goes above anyone else I have worked with when servic department. Her knowledge and ability to communicate with me before any service work is started goes above anyone else I have worked with when servicing or repairs are needed. She returns calls in a timely manner. More

I had some questions about how the service department worked and Melissa answered all my questions. She really made me feel like I mattered and that my being a customer was important. worked and Melissa answered all my questions. She really made me feel like I mattered and that my being a customer was important. More

Great service, Melissa is the best, very knowledgeable about Toyota products! She always explains what was done and has a smile on he face! Cari is fantastic at customer service. Greats me with a smile about Toyota products! She always explains what was done and has a smile on he face! Cari is fantastic at customer service. Greats me with a smile and very efficient at checkout! More