Shottenkirk Toyota Granbury - Service Center

I was satisfied with service I received when getting my oil change and tire rotation. Took a little longer than I expected but overall a good experience. oil change and tire rotation. Took a little longer than I expected but overall a good experience. More

ONLINE APPOINTMENT WORKED GREAT, CAR IMMEDIATELY WORKED ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, More

Great customer service! Garland is very helpful, informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. More

The repair service to my vehicle was performed faster than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. More

I had an appt at 8am. Showed up 10 mins. Was promptly waited on. Not too long of a wait for my service to be completed. waited on. Not too long of a wait for my service to be completed. More

Chad was very professional and friendly he said he would call me with an update on my vehicle and amazing he did people don’t always do what they say they’re going to thank you good job call me with an update on my vehicle and amazing he did people don’t always do what they say they’re going to thank you good job More

Service advisor Garland was excellent. Best advisor I’ve ever had!!! I’ve made multiple visits since 2019 when I bought my new highlander platinum I’ve ever had!!! I’ve made multiple visits since 2019 when I bought my new highlander platinum More

The staff always greets us quickly and asked what service is needed and show you the waiting area. They always service my vehicle with great care and are very timely. is needed and show you the waiting area. They always service my vehicle with great care and are very timely. More

The service center was quick and efficient. The body shop was not great. Had money stolen from my console in the paint and body shop. About $20.00 in coins. was not great. Had money stolen from my console in the paint and body shop. About $20.00 in coins. More

I think it would be nice to have had the car washed before I picked it up. It’s a little detail that makes your customer service just a little better than others. before I picked it up. It’s a little detail that makes your customer service just a little better than others. More