Shottenkirk Toyota Granbury - Service Center

Left my car with them for 3 weeks for collision work. Never got a update from the department so I ended up calling myself. Was told multiple times it would be ready to find out that they still didn’t hav Never got a update from the department so I ended up calling myself. Was told multiple times it would be ready to find out that they still didn’t have the parts or “want it to be right and look good”. At pickup, the battery was dead. The tint was damaged, the wrong parts were put on, and the rear wiper was installed upside down. I have never been so disappointed in a shop. More

Came in for the second time in less than a week to fix the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle that cannot be fixed. More

I took my car in for an oil change. Wonderful surprise, when I got it back, it had been vacuumed and washed!! But the top of the car was still dirty. That was a huge distraction from the rest of the car. when I got it back, it had been vacuumed and washed!! But the top of the car was still dirty. That was a huge distraction from the rest of the car. More

Good atención nice people very friendly I’m very happy with you service thanks . I’m really recommend you dealers To my friends. T with you service thanks . I’m really recommend you dealers To my friends. T More

Everyone is super friendly and very knowledgeable. I'll always keep doing back and recommend shottenkirk to all my friends and family and anyone looking for a new dependable vehicle always keep doing back and recommend shottenkirk to all my friends and family and anyone looking for a new dependable vehicle More

Garland takes care of all my vehicle needs and keeps me up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles More

I brought my car in for regular maintenance. The staff was friendly and professional, the waiting areas clean and comfortable, work completed before estimated time. was friendly and professional, the waiting areas clean and comfortable, work completed before estimated time. More

did not put any screws back in after the oil change! all the boards were lose inside the hood. please complete full job when working with someone’s car! pay attention to detail please! the boards were lose inside the hood. please complete full job when working with someone’s car! pay attention to detail please! More

Long time customers of Shottenkirk Toyota (and its predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehic predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehicles from them and fortunately Toyotas don't require a lot of service, but when they do it is always done well. More

Great service from all involved in the process. Very friendly, considerate of time and outside temp. Smile on almost every face when recognized as repeat customer friendly, considerate of time and outside temp. Smile on almost every face when recognized as repeat customer More