Shottenkirk Toyota Granbury - Service Center

Service was great... i had a nail in my tire and they couldn't patch it, so I bought a new tire. Very reasonable. Service Mgr, Garland was the best... couldn't patch it, so I bought a new tire. Very reasonable. Service Mgr, Garland was the best... More

No dealer should tell a customer no when they ask for an oil change. That is what happened with us. They gave us our vehicle back without doing the oil change. Last time I checked I own the vehicle and c oil change. That is what happened with us. They gave us our vehicle back without doing the oil change. Last time I checked I own the vehicle and can do service when I want it. More

Shottenkirk has NEVER filled the void left by Jerry Durant Toyota, but when it comes to service those people working in service are number 1 in customer service and working with the customers The tech Durant Toyota, but when it comes to service those people working in service are number 1 in customer service and working with the customers The technicians at Shottenkirk have always done a great job. The overall atmosphere at Shottenkirk appears cloudy, not friendly, leave service out of this observation. More

I was charged for a service that was not completed and had trouble with my car , cables not cleaned on battery and new not properly put installed. had trouble with my car , cables not cleaned on battery and new not properly put installed. More

Everyone was kind and my wait was very short for my oil change and tire rotation. Glad the car wash is working again. I’ll be back again change and tire rotation. Glad the car wash is working again. I’ll be back again More

I have always had good service, from every one. Their inventory always has a large selection Of vehicles (nice stuff). My service representative “Garland” was exceptional, and knowledgeable. inventory always has a large selection Of vehicles (nice stuff). My service representative “Garland” was exceptional, and knowledgeable. More

Your staff needs training on how to be more professional!! When you call and ask - do you know if my car is ready - their reply- I don’t have a clue professional!! When you call and ask - do you know if my car is ready - their reply- I don’t have a clue More

Fast and courteous. The car was very clean when I picked it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales More

I went in Monday, August 2 and got my oil changed. They did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday, August 5 to get the tire repaired. They did not charge me for fixing the tire. I must say the staff was great with me and I really appreciated the service. I have bought two Highlander's from Durant Toyota and they have always performed great. Shottenkirk Toyota Granbury has been great although I was afraid I might not get the same service I did with Durant Toyota Granbury, but I am well pleased with the service. Thanks to all the hard working staff that do a great job!!!! Mary Ann Million Glen Rose More

Yes I was pleased with the way y’all did and what you did thanks for the help to get this figured out and back on the road thanks for the help to get this figured out and back on the road More