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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 17, 2021

One word excellent. Thank you , thank you so much wonderful service. Thank you thank you thank you More

by Z3_90CAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Friendly, prompt and informative service. I will be back in the future for work on my.4-Runner. More

by BRCBRYANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katheryn Estes
November 16, 2021

It should not have taken 3 hours to get an oil change and tires rotated on a Saturday. The girl who checked me in said they were not busy and there were only 3 cars ahead of me. More

by LANCESMAIL2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

friendly, cost, speed ,.knowledge,dependable etc etc etc etc etc etc etc etc etc etc More

by JOHNGOLFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Excellent communication and service. Will consider Shottenkirk for a new truck purchase when this truck approaches 30,000 miles. More

by ARENASCOTT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Very quick to take care of any issues, very nice and they go above and beyond to make the visit great More

by TNORMAN1851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Easy to get an appointment. Day of I was in and out within an hour !! More

by JEFFUPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

I'm sorry, I don't remember the young lady who helped me. But I do know She was very professional and kept me in the loop as my car was being serviced. I really appreciated that. More

by JLFG56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beckler
November 09, 2021

Great service, excellent hospitality and timely - attentive to detail with needs of the vehicle by fixing what needed to be fixed. More

by GIGEMENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

I took my car in for a tire rotation. When I left, my tires were off balance. I called to ask why that was and the girl I spoke to said "tire balancing isn't part of that service. It's just a rotation." More

by MORGAN.MARIAH.E
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not one single person gave me their name.
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