Shottenkirk Toyota Granbury - Service Center

I use this dealership for all of my service. They do a good job at a fair price and have a nice waiting area. Plus I like the little shop within the store. good job at a fair price and have a nice waiting area. Plus I like the little shop within the store. More

I have purchased more than one vehicle from Shottenkirk. Service is good, staff is professional and friendly. Like others, I was concerned when Durant (who I had also purchased vehicles from) sold the deal Service is good, staff is professional and friendly. Like others, I was concerned when Durant (who I had also purchased vehicles from) sold the dealership tp Shottenkirk, as we had become accustomed to Durant's friendly, hometown approach to business. I am pleased to report that my fears were unfounded. Shottenkirk has exceeded the level of professionalism and customer service I had hoped for. I have had only one negative experience. This past visit, I attempted to make an appointment for service for my Hylander. I called the Service Department 3 times with no one answering. I finally called the main line and explained my frustration to the receptionist, who courteously apologized for the inconvenience and connected me to the Service Department. Again, no answer. I finally called the main line again, this time requesting to speak to the :"Dealership General Manager." In a matter of seconds, I was transferred to the Service Manager and made my appointment. All's well that ends well. Note: During one of the phone calls, I was asked to leave my name and contact number and someone would get back to me. I'm still waiting for that return phone call. More

My first experience with your dealership…easy and quick service. I hope it continues Thanks! service. I hope it continues Thanks! More

Got in promptly and completed service in time indicated. Car was clean when returned to me Car was clean when returned to me More

I will never use this dealer for anythinh. Your service was a total scam. I took my truck to CBA and they repairrd it. was a total scam. I took my truck to CBA and they repairrd it. More

Easy to make appointment. Friendly staff. Nice waiting area. More expensive than I was prepared for. area. More expensive than I was prepared for. More

Very thorough. Helpful. Courteous staff. This was a 45,000 mile check up. Checked everything and corrected anything to make our car in tip top shape. 45,000 mile check up. Checked everything and corrected anything to make our car in tip top shape. More

I read often about how the locals do not like the car buying process at this dealership. I have never had a problem with the service department and give them credit for me not having to go through purcha buying process at this dealership. I have never had a problem with the service department and give them credit for me not having to go through purchasing another vehicle. My most recent visit, my 215,000 mile Camry got an oil change and a few belts replaced. Also two filters were replaced and the battery was serviced. For less than a monthly payment my car is ready for another 5000 miles. Garland was my service director and she did a great job. More

Pure xxxx, service,I wouldn't, et them fix my bike or my kids trike ... kids trike ... More

Everything about our buying experience was amazing. Now going through or first service I still feel the same. Really appreciate this place. going through or first service I still feel the same. Really appreciate this place. More