Shottenkirk Toyota Granbury - Service Center

Have depended on dealership to keep me aware of needed services, and have found service representatives to be capable and helpful. services, and have found service representatives to be capable and helpful. More

Issue with tire pressure, Prompt friendly response and back on the road. Will be back back on the road. Will be back More

Great personal service all around. Work was accomplished in a reasonable time. Most efficient service scheduling process I’ve encountered in a reasonable time. Most efficient service scheduling process I’ve encountered More

The service department where the manager, tech and the advisor have not idea about how and what they are repairing. Alternator was out and fouled the battery I had just replaced two days prior. I was to advisor have not idea about how and what they are repairing. Alternator was out and fouled the battery I had just replaced two days prior. I was told that because and amp was on it drained the battery. The amp has been in the truck for a year and would not drain a battery in two days. No one at the dealership know common electrical facts. Looking for a sale because the work was under warranty. Crap place with crap people. The only shining light you have in that department is Garland. She should have followed this to the end and the outcome would be different. More

Excellent service and communication throughout the process very comfortable waiting lounge and updates on timing and needed work process very comfortable waiting lounge and updates on timing and needed work More

They were very helpful getting rid of a warning light. Rotated tires, checked air and wash. Rotated tires, checked air and wash. More

Quick easy service. The service guy was polite and easy to communicate with. We were Very pleased! to communicate with. We were Very pleased! More

The service people pay attention to what they are doing and they are friendly and courteous. The waiting area is comfortable and open. The service is done right and in a timely manner and they are friendly and courteous. The waiting area is comfortable and open. The service is done right and in a timely manner More

Garland took care of us and was great about showing what the truck needed besides what I was in for. the truck needed besides what I was in for. More

Purchased 4 tires from previous Toyota dealer. New Toyota dealer wouldn’t honor warranty. Buy tires from walmart next time. dealer wouldn’t honor warranty. Buy tires from walmart next time. More