Shottenkirk Toyota Granbury - Service Center

After my oil change, I found oil leaking on my garage floor. I took the car back and they told me it was just sloppy work. They cleaned up the mess on the oil pan and components. Now I have to clean the floor. I took the car back and they told me it was just sloppy work. They cleaned up the mess on the oil pan and components. Now I have to clean the oil off the garage flooor. More

Oscar Black in sales is the very best! The service department is extremely courteous and knowledgeable! Highly recommend Shottenkirk Toyota for sales and service! department is extremely courteous and knowledgeable! Highly recommend Shottenkirk Toyota for sales and service! More

They are very professional and explain everything. It is very easy to schedule maintenance and let you know when your vehicle is ready. very easy to schedule maintenance and let you know when your vehicle is ready. More

took over 2 hours to get a lube n oil n rotate. one car ahead of me at the express lube. I watched as 3 guys stood around talking having a snack and doing a Vape! This was my final warranty check on my Hi ahead of me at the express lube. I watched as 3 guys stood around talking having a snack and doing a Vape! This was my final warranty check on my Highlander and it also was my last. I drove down the Hwy 377 and bought a KIA Telluride! More

This is the only place I take my car for service. They take care of ladies especially. take care of ladies especially. More

2 hours and 15 minutes to do routine maintenance is unacceptable. I had a 12:00 appointment, car wasn't touched for an hour. unacceptable. I had a 12:00 appointment, car wasn't touched for an hour. More

Service rep took my request and informed me that it would take an hour and a half to two hours. It was an accurate estimate. Received a text approx two hours later that car was ready for pickup. take an hour and a half to two hours. It was an accurate estimate. Received a text approx two hours later that car was ready for pickup. More

It took over 2 hours to get a tire fixed and, I goy there at 7:30 AM. Other than this particular time, I have been very happy with the Service Dept! at 7:30 AM. Other than this particular time, I have been very happy with the Service Dept! More

Did a great job doing my maintenance but forgot to reset my maintenance light so I had to go back my maintenance light so I had to go back More

Excellent service department. Customer service representative was courteous, kind, knowledgeable, and professional. Excellent service technicians. Timely turn around. Well done! representative was courteous, kind, knowledgeable, and professional. Excellent service technicians. Timely turn around. Well done! More