Shottenkirk Toyota Granbury - Service Center

I've dealt with Garland in the past and she always made the experience easy especially being from Canada. The repairs were done quickly and I was on my way. I appreciate her efforts and professionalism. the experience easy especially being from Canada. The repairs were done quickly and I was on my way. I appreciate her efforts and professionalism. More

From the start of my vehicle purchase I had trouble, but everyone at Shottenkirk made it right! Great service!I I felt they really cared about my satisfaction. I’m on the road now and very happy! Would reco everyone at Shottenkirk made it right! Great service!I I felt they really cared about my satisfaction. I’m on the road now and very happy! Would recommend to anyone looking for their next vehicle. More

Great service! Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. More

On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

Moriah has always treated me with respect. She is awesome! I look forward to hearing from her about my repair. She is awesome! I look forward to hearing from her about my repair. More

The Service Advisor (Heather) kept me informed about the progress of the repairs throughout my visit. I was also informed about other potential problems found and the cost of the repairs. Shuttle Service progress of the repairs throughout my visit. I was also informed about other potential problems found and the cost of the repairs. Shuttle Service was offered so I would not have to wait for the vehicle to be finished. I am very pleased with the Service Advisor and the Dealership. More

Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More

Bought my car here and had great service each time I had dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the e dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the end of the day and stressed this to Alex, my service writer. He sent me a text within the hour advising me the initial inspection was clean and green, car was in great shape. Two hours later he called and said it was complete and to come get it. PERFECT! More

Eli did a great job getting what I needed done and stayed in touch while I was waiting. in touch while I was waiting. More