Shottenkirk Toyota Granbury

Eli is friendly, thorough and efficient. He keeps you updated and explains everything well. He is eager to help He keeps you updated and explains everything well. He is eager to help More

Ely was so nice and made me an appt. They checked my car and let me know what I need to do and the cost I will be able to get these things done one by one They checked my car and let me know what I need to do and the cost I will be able to get these things done one by one More

Came in for my service on my Prius Heather was my advisor and she was great! and she was great! More

I love getting my car fixed up here; Eli is always so knowledgable! Will definitely be returning for service whenever my car needs service! knowledgable! Will definitely be returning for service whenever my car needs service! More

Recently I have taken my 2012 Tundra in to Shottenkirk Toyota for service and was very pleased both times! Moriah is very good at her job! She is friendly and professional! She was prompt in greeting me w Toyota for service and was very pleased both times! Moriah is very good at her job! She is friendly and professional! She was prompt in greeting me when I arrived, gave me a timer and explained how long the service should take! I will be going back for more service because Moriah made me feel as though my business was important! More

Seen the truck I wanted on the web site for the Weatherford location. After I filled out the info to let them know I was interested the manager called and put me in touch with a salesman I told him Weatherford location. After I filled out the info to let them know I was interested the manager called and put me in touch with a salesman I told him the stock number I was interested in and I let him know it would be a couple of days before I could come out. The next day I emailed the salesman to let him know what time to expect me and that I assumed the truck was on the lot. The following day I drove 45 minutes ‘to that location only to find out it was at the Granbury Location that was 15 minutes closer to my home. Mistakes happen but someone could have at least walked out on the lot and put eyes on the truck and saved me some time. I guess that should have been my first warning. So, I drove to the Granbury location. Hassan met with me and was very helpful. The VIP package was tacked on of course I expected that, it’s on the web site. What I didn’t expect was to be charged extra for the gold certification. Finally made it to the xxM office and guess what the only way to get a better interest rate is to buy to warranty. I had already been there three hours are more and was beat down and getting hungry. I did purchase the truck but if I could have found a similar one elsewhere with close to the same mileage and color I would have most likely gone elsewhere. More

Do not shop at Shotenkirk Toyota used made 1 payment then engine blows! Called and called and called took weeks to get looked at. Now waiting 4-6 months I was told at the least under the factory waranty and engine blows! Called and called and called took weeks to get looked at. Now waiting 4-6 months I was told at the least under the factory waranty and finally got a loaner a few weeks in. Took bad review to finally get a manager to call me offered me less than I paid for it loose the 3 payments and the tax’s I paid walk away loosing about $5000 way I see it way to go on the pre purchase 100 point joke inspection guys manager hung up on me thanks for your help sir More

Their customer service is second to none. The product quality is consistently outstanding, exceeding my expectations every time.I was completely impressed with their professionalism and custom The product quality is consistently outstanding, exceeding my expectations every time.I was completely impressed with their professionalism and customer service..The ambiance here is always inviting and comfortable. Heather was wonderful! More

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some great mechanics. Heather always takes the time to answer any questions I may have, and provides me I recommend them to anyone who is looking for some great mechanics. Heather always takes the time to answer any questions I may have, and provides me with all the options available-from repair to replacement. As a woman, it can be difficult to find mechanics you can trust with your vehicle. More

The process was quick and efficient, I gave Heather my request and the entire process took an hour. request and the entire process took an hour. More