Shottenkirk Toyota Granbury

1.very refreshing in that they tried to determine what we were and were not interested in as far as options, color, etc.,rather than trying to sell us what they showed us or what they had on the lot. we knew were and were not interested in as far as options, color, etc.,rather than trying to sell us what they showed us or what they had on the lot. we knew we wanted a tundra. they found almost the exact truck including color that we wanted at another dealership and obtained it for us, even though they had to go half way across the state. 2. they were very friendly and personable. 3. there was a noticable lack of b.s. and treating you as if you didn't have a clue about a vehicle or buying one. don't get me wrong, there was some, but not much. 4. they negotiated a very good price. 5. most importantly, since the truck had to brought in, we closed the deal then and picked up the truck the next week and it did not have the tires we agreed on. they showed great integrity in the way they handled that by obtaining the correct tires and swapping them out. 6. it was a very pleasant experience in buying a vehicle and i have no qualms about recommending their dealership. sincerely jb abilene,tx More

The time i spent looking for a truck took alot of my time untill i found Jerry Durant toyota in grandbury. Many delerships i went to simply dint give me the time of day or really seem to care if i bought a t untill i found Jerry Durant toyota in grandbury. Many delerships i went to simply dint give me the time of day or really seem to care if i bought a truck from them or not. The sales person and everone at Jerrys took the time to help me with all my questions and fought hard to get me approved for the truck of my dreams. Hats off to Denise and Eddy for makeing my goal of owning a truck a reality!! Sincerely Richard H. More

I had a wonderful, timely experience with the purchase of my new Toyota Tundra with my exact specifications. With the little free time I have, I told them want I wanted and they found my truck and was willin my new Toyota Tundra with my exact specifications. With the little free time I have, I told them want I wanted and they found my truck and was willing even to deliver it to my home. Thanks Matt and Keith. Heather Robertson More

Denise and Chad were very friendly and helpful. Also Denise and Chad were very friendly and helpful. Also they were extraordinarily accommodating. When I discovered I had no check on me, Chad allo Denise and Chad were very friendly and helpful. Also they were extraordinarily accommodating. When I discovered I had no check on me, Chad allowed me to put the down payment on my credit card. He found ways to make the price what I needed it to be. I was even allowed to take the car to my mechanic some 45 minutes away to check it over for me. After the car was made ready, Denise even offered to deliver the car to me to ease the pick up situation. It was so worth my drive out of the metroplex to trade with them. I did not get put in a room and be forced to wait for manager approval of my offer. It was all straightforward and quickly dealt. It was the way all car transactions should go. I felt honored and not badly treated as at too many other dealerships. Also, the building was new and quite nice and comfortable for my elderly mother to wait for me. More

my wife and i started the buying process through the internet ... she was talking to 'durant' while i was talking w/vandergriff ... not here to bash 'vandergriff', but to praise jerry durant's folks .. internet ... she was talking to 'durant' while i was talking w/vandergriff ... not here to bash 'vandergriff', but to praise jerry durant's folks ... the are in granbury and so are we ... we were greeted by denise gentry and expressed our desires to her ... we wanted a high trade in on our 2007 toyota 4-runner and a great price on a new won ... we drove the 4-runner ... the my wife looked at me and saw that i was looking intently at a 'tricked-up', venza' ... she said, i think that car is calling your name ... so we did a test drive on a venza ... we are a 4 time 4-runner owner and switched to the venza ... the price was amazing ... we told denise which 'venza we wanted ... we filled out a minimal amoumt of paper work ... then waited a very short time for the manager to accept/reject our offer and for the trade in value on our 2007 4-runner ... the trade in value was more than acceptable and the sales price was about as good as one could ever hope for ... now about denise and eddie bermea ... denise was A+ from begging to end of this deal ... carole and i both felt at home and in good hands ... both she and eddie were most personable ... the fiancial end of the deal was w/eddie ... great personality, smart and well, geez dare i say it ... 'honest' ... truly felt he had out best interests at hearts ... at the end of the day, we bought the 'venza', great interest rate, great price, good trade in, ... auto had every bell and whistle available ...i not only would recommend 'durant' to friends, but to my family ... just about the highest regard i could give to anyone ... many thx rick case More

From the time I called and was given to Matt to talk to about the FJ Cruiser, her was friendly, honest, informed and humorous. I enjoyed talkinjg to him and when we came to drive the car, he trusted us to about the FJ Cruiser, her was friendly, honest, informed and humorous. I enjoyed talkinjg to him and when we came to drive the car, he trusted us to drive it and make a decision. When I traded in my car and was waiting for the new car to arrive, he provided me with a loaner car to get to and from work and helped me htrought he entire process. He has set up a time to go through all the highlights of the new car with me and will sync my phone to the bluetooth in the new car. I ws very impressed with both Matt and Chad who helped any way he could as well. More

Friendly, knowledgeable, experienced salesperson A+ When contacted by Bob Robb, he had wriiten down what I was looking for and didn't waste my time. He knew the toyota vehicles and don't have to leave me to contacted by Bob Robb, he had wriiten down what I was looking for and didn't waste my time. He knew the toyota vehicles and don't have to leave me to look up info. I was very impressed, great serive fro Bob Robb ! More

I had test driven many SUVs and crossovers. My husband and I arrived ready to by a Toyota FOrerunner. Darrell Marriott took us on a final test drive. We told him the model we wanted and the features tha and I arrived ready to by a Toyota FOrerunner. Darrell Marriott took us on a final test drive. We told him the model we wanted and the features that were important. They located exactly what I wanted. Gave me a loaner, until mine arrived and kept me posted while I waited. It was a great car buying experience. More

Matt has gone above and beyond a typical "sales" transaction! He even goes so far as to make sure that my car stays clean! Now THAT'S service! The dealership is clean, organized and VERY professiona transaction! He even goes so far as to make sure that my car stays clean! Now THAT'S service! The dealership is clean, organized and VERY professional! I felt no pressure to make a decision and felt as if I had made the right decision after I had shopped around. More

My entire buying experience at Jerry Durant was great. Nothing makes me madder than games most dealerships play during the buying process but at Jerry’s there was none of that. I contacted the dealership Nothing makes me madder than games most dealerships play during the buying process but at Jerry’s there was none of that. I contacted the dealership via web chat on their website and just told them what I wanted to trade and where I wanted to be on payments on a new Tundra. Within an hour the sales manager (Chad) called me back and said he believes they can make the deal so I made appointment with them that night. When I arrived at the dealership the salesman (Darrell) met me at the truck which was already pulled up to the front with the keys in hand for that truck and another he wanted me to look at. After looking both trucks over we when inside to work a deal but to my surprise they didn’t try to get more for the truck I picked even though it cost a little more than the one we spoke about on the phone. They also gave me the high side of what Black Book said my vehicle was worth and discounted the new vehicle substantially to be able to make the deal. There was not haggling involved at the end to get the payment to what they said they could do over the phone which I have experienced in the past with other dealerships. Eddie in financing went over all the paperwork thoroughly and gave great insight to all of the added coverage’s available but didn’t try to force any of the additional coverage’s onto the deal. I was in and out of the dealership in about an hour & half with my new truck and I didn’t have to sit there and do the usual back and forth with the manager for hours. The staff at Jerry Durant is honest and to the point (No Games). Just call them up and tell them what you want and where you need to be and they will let you know up front if they can make the deal. More