Shottenkirk Toyota Granbury

From the time I called and was given to Matt to talk to about the FJ Cruiser, her was friendly, honest, informed and humorous. I enjoyed talkinjg to him and when we came to drive the car, he trusted us to about the FJ Cruiser, her was friendly, honest, informed and humorous. I enjoyed talkinjg to him and when we came to drive the car, he trusted us to drive it and make a decision. When I traded in my car and was waiting for the new car to arrive, he provided me with a loaner car to get to and from work and helped me htrought he entire process. He has set up a time to go through all the highlights of the new car with me and will sync my phone to the bluetooth in the new car. I ws very impressed with both Matt and Chad who helped any way he could as well. More

Friendly, knowledgeable, experienced salesperson A+ When contacted by Bob Robb, he had wriiten down what I was looking for and didn't waste my time. He knew the toyota vehicles and don't have to leave me to contacted by Bob Robb, he had wriiten down what I was looking for and didn't waste my time. He knew the toyota vehicles and don't have to leave me to look up info. I was very impressed, great serive fro Bob Robb ! More

I had test driven many SUVs and crossovers. My husband and I arrived ready to by a Toyota FOrerunner. Darrell Marriott took us on a final test drive. We told him the model we wanted and the features tha and I arrived ready to by a Toyota FOrerunner. Darrell Marriott took us on a final test drive. We told him the model we wanted and the features that were important. They located exactly what I wanted. Gave me a loaner, until mine arrived and kept me posted while I waited. It was a great car buying experience. More

Matt has gone above and beyond a typical "sales" transaction! He even goes so far as to make sure that my car stays clean! Now THAT'S service! The dealership is clean, organized and VERY professiona transaction! He even goes so far as to make sure that my car stays clean! Now THAT'S service! The dealership is clean, organized and VERY professional! I felt no pressure to make a decision and felt as if I had made the right decision after I had shopped around. More

My entire buying experience at Jerry Durant was great. Nothing makes me madder than games most dealerships play during the buying process but at Jerry’s there was none of that. I contacted the dealership Nothing makes me madder than games most dealerships play during the buying process but at Jerry’s there was none of that. I contacted the dealership via web chat on their website and just told them what I wanted to trade and where I wanted to be on payments on a new Tundra. Within an hour the sales manager (Chad) called me back and said he believes they can make the deal so I made appointment with them that night. When I arrived at the dealership the salesman (Darrell) met me at the truck which was already pulled up to the front with the keys in hand for that truck and another he wanted me to look at. After looking both trucks over we when inside to work a deal but to my surprise they didn’t try to get more for the truck I picked even though it cost a little more than the one we spoke about on the phone. They also gave me the high side of what Black Book said my vehicle was worth and discounted the new vehicle substantially to be able to make the deal. There was not haggling involved at the end to get the payment to what they said they could do over the phone which I have experienced in the past with other dealerships. Eddie in financing went over all the paperwork thoroughly and gave great insight to all of the added coverage’s available but didn’t try to force any of the additional coverage’s onto the deal. I was in and out of the dealership in about an hour & half with my new truck and I didn’t have to sit there and do the usual back and forth with the manager for hours. The staff at Jerry Durant is honest and to the point (No Games). Just call them up and tell them what you want and where you need to be and they will let you know up front if they can make the deal. More

Our sales rep, Denise, was efficient and professional. We tried to work with dealers in our home city of Fort Worth, but had a much better experience at Jerry Durant. I felt like Denise was able to view thin tried to work with dealers in our home city of Fort Worth, but had a much better experience at Jerry Durant. I felt like Denise was able to view things from our perspective as buyers, and that made us much more comfortable. More

After emailing the dealership, Denise called right away and set up an appointment for a test drive. Upon arrival, the truck was out front and ready. Denise was courteuos and professional,answering my quest and set up an appointment for a test drive. Upon arrival, the truck was out front and ready. Denise was courteuos and professional,answering my questions. She made sure we were comfortable. The financing was quick and easy. This was the best experience I've had purchasing a vehicle. More

Bob Robb was very friendly and worked very hard to please us.I bought a Camry for my wife on Christmas Eve. I travel with my job and I decided to buy a Tacoma that I found on the internet last week. Bob us.I bought a Camry for my wife on Christmas Eve. I travel with my job and I decided to buy a Tacoma that I found on the internet last week. Bob helped me with all of the sales details on the phone with me or my wife. He had all of the information he needed from me so on my way home from the airport I stopped and drove the truck and purchased it also. My time at home is very valuable to me and it only took about a hour to do all of the sales and paperwork. He had it detailed the next morning at 9:00 I picked it up. If I buy another car I surely will look Bob up at Jerry Durant Toyota.Also another associate at the dealership helped me hook up my phone to the Blue tooth. Everyone at the dealership was very helpful and friendly.It is the only time I bought a new car that I wasn't stressed. Thank you Bob Thomas and Wanda Bacon More

We have bought two trucks from Jerry Durant Toyota and referred many friends to the dealership for the great overall experience. Hal Norman is a sales person to work with and makes the experience easy and referred many friends to the dealership for the great overall experience. Hal Norman is a sales person to work with and makes the experience easy and painless. We will continue to buy any new or used vehicle from this dealership. Thanks More

My rating is based on the knowledge and friendliness of the salesperson and all the persons directly associated with our sales experience. The rating also applies to all contacts since the sale. Everyone the salesperson and all the persons directly associated with our sales experience. The rating also applies to all contacts since the sale. Everyone has been so helpful in making us acquainted with all the new features of the car. A very pleasant experience then and now. More