Shottenkirk Toyota Granbury

Very nice facility with state-of-the-art equipment. Comfortable also. Great personnel! Thanks, we'll be seeing you soon! may be interested in leasing another vehicle in as little as 18 months, so I b Comfortable also. Great personnel! Thanks, we'll be seeing you soon! may be interested in leasing another vehicle in as little as 18 months, so I believe we will looking here first. However, this site is beginning to fray my nerves, I keep tying and trying to send this and it keeps erasing or not counting words! Argh! More

I was recently involved in a serious accident and as a result was left with no vehicle after mine was totaled out. This was just 2 months after getting my car back from having extensive repairds due to t result was left with no vehicle after mine was totaled out. This was just 2 months after getting my car back from having extensive repairds due to the spring hailstorm and tornado here in Granbury and just a week after putting on new tires and brakes. I needed a car and needed one quickly. I knew exactly what model and make I would go with and set out on a search. We found just what we were looking for immediately but did not go through with any deals because the dealerships that we dealt with tacked on so many additional fees, were not fully honest with us and had us feeling like we were doing them a favor by even coming in. I decided to just stop by and take a look at a used Rav4 I'd seen on the lot at Jerry Durant in passing and Juan was the gentleman who greeted me and answered my initial questions and let me take the car for a drive. At that point I explained my situation and made very clear that I wanted a no hassle, no haggle situation. I did like the vehicle, although I was initally looking for a completely different make and model, but what brought me back to make my purchase at Jerry Durant was Juan's excellent customer service and empathy for the position I was in. We had purchased a new vehicle from Jerry Durant awhile ago and had a good experience but this time I was making this decision by myself and was nervous, especially since I was considering the Rav4 which wasn't really what I'd set out looking for in the first place. As I said, Juan was remarkable during this process...no pressure, he went out of his way to come in on his day off just to let met drive the Rav4 again and ultimately I'd say 75% of why I went through with this purchase was the treatment I received at the dealership by everyone I encountered, in addiition to Juan and about 25% was based on my desire for that particular vehicle. When the process was complete, I drove away happier than I could have imagined, in a car I TRULY love and more than anything, will go to sleep tonight feeling peace of mind which is worth everything. I will recommend Jerry Durant to anyone who will listen and will point anyone looking to buy in Juan's direction! More

Denise was extremely helpful and so was Matt their finance guy. I wanted a specific color of Rav-4 and they got it for me. Everyone I saw at the dealership was very friendly and looked happy to be the finance guy. I wanted a specific color of Rav-4 and they got it for me. Everyone I saw at the dealership was very friendly and looked happy to be there. Clean, spacious dealership with great waiting area for service department. Would recommend to anyone who wants a smooth, easy buying experience and excellent service. More

Michael Brown and his GM Andy Scearce were both pleasures to work with. Very friendly and gave my husband and I time to talk about our decision without feeling pressured. We will definitely be back to Jerr to work with. Very friendly and gave my husband and I time to talk about our decision without feeling pressured. We will definitely be back to Jerry Durant Granbury for our next vehicle purchase. More

The sales person, Nickolas Jimenez, was very helpful. He was able to answer all my questions before I can to the dealership and once I got there. Everyone that I encountered at the dealership were very nice was able to answer all my questions before I can to the dealership and once I got there. Everyone that I encountered at the dealership were very nice and pleasant. More

Nick was friendly and never pushy. He allowed us the time and space to make our own decision and gave us all the information we asked for. He fought to get us everything we asked for. Fantastic experience. and space to make our own decision and gave us all the information we asked for. He fought to get us everything we asked for. Fantastic experience. More

Right from the beginning, Denise was pleasant to work with. We had about a 10 week wait before we could purchase a new vehicle. During this time, she kept in contact with us. She answered our questions, with. We had about a 10 week wait before we could purchase a new vehicle. During this time, she kept in contact with us. She answered our questions, if she didn't know, she would find out. At all times leading up to our purchase, she was always honest with us. My wife and I felt that she understood the situation, having MDS cancer, and the need to make a purchase that fit our needs perfectly. Darrell Marriott, our finance coordinator, was straight forward on Mr Durants goals and mission statement. Again honest answers and help in making an affordable deal, that we both could live with. He helped us save about $1500 in finance charges to help us meet our budgeted goal. In my trip to the service department to get the inspection completed, they were done in less than 20 minutes, even though I had no appointment. I was having trouble with the blue tooth connection, and Melissa from service spent extra time with me. She made sure she answered all my questions about my new vehicle. I have bought over 35 new cars in the last 50 years, and I must admit this is one of my best car buying experiences that I have had. In my car buying quest I visited 7 other dealerships. Almost all of them were not completely honest with us. They lied about little things, and did not respect our wishes, about credit inquiries. Some never called us back, or inquired how they could help us. Great job, Thank You More

Juan Munoz and Scarce worked diligently, professionally, and efficiently in helping me get the right car with the right options for my needs. They were kind and thorough and never pushy at all times. I wi and efficiently in helping me get the right car with the right options for my needs. They were kind and thorough and never pushy at all times. I will definitely go back on a regular basis to give them my business. They are definitely good quality people with a great product! More

My heartfelt thanks an appreciation goes out to Nicholas Jimenez. The whole process of selecting, forms etc , etc was made virtually painless by Nick. He did everything in his power to meet my needs and r Jimenez. The whole process of selecting, forms etc , etc was made virtually painless by Nick. He did everything in his power to meet my needs and requirements. I walked in without a car and left with a new Honda Civic for which I love. The only time Nick sat down was when the final papers were being signed. I would HIGHLY RECOMMEND that everyone in the Granbury, Texas area go to Jerry Durant's Toyota, ask for Nick, and get your new car. Joan Lynn Rubino Banner Stephenville, Texas More

Very friendly and helpful. In my experience, and living no where near this dealship, the purchase price and trade in value were negotiated over the phone. There were no surprises when it was time to sign. no where near this dealship, the purchase price and trade in value were negotiated over the phone. There were no surprises when it was time to sign. I would highly recommend this dealership. More