Shottenkirk Toyota Granbury

A+ experience at Toyota of Granbury. A definite recommendation to friends and family for a vehicle purchase used or new. My questions were answered immediately. The price of the vehicle we chose wa recommendation to friends and family for a vehicle purchase used or new. My questions were answered immediately. The price of the vehicle we chose was negotiated well from both ends, competitive and fair when it came to the bottom dollar. Trade in value was more than acceptable. Our sales rep was very detail oriented in explaining the use of features for everything we test drove. When it came time to agree on pricing, the sales manager and finance team did an excellent job on meeting our financial needs and was more than willing to work with keeping the numbers in our favor. The only setback was the wait time from start to finish that could potentially be excused due to the fact that it was the last day of the year and was busier than normal. And the waiting area did lack a child friendly environment as far assisting in keeping children busy while we conducted business. Overall process was good. Will definitely make another purchase here. Thank you Richard Taylor. More

I never delt with a car dealer like these folks before, polite NO games! good prices I found NO Toyota dealer in Fort Worth that could touch these folks. We bought the car from Carmen Scott and she was s polite NO games! good prices I found NO Toyota dealer in Fort Worth that could touch these folks. We bought the car from Carmen Scott and she was so nice she knew what she was doing I give her all AAAAAAAAAAA. Same for the dealer the hole experience was great. More

Awesome service. We love our new Prius. Denise gave us a very great deal with no high pressure. She was willing to work with us and such a friendly lady. We will go back and see Denise for our next Toyota p very great deal with no high pressure. She was willing to work with us and such a friendly lady. We will go back and see Denise for our next Toyota purchase. More

Nicholas did a great job of following up & working with us to satisfy our concerns & questions. He was a pleasure to work with, we would recommend him to our friends & family. with us to satisfy our concerns & questions. He was a pleasure to work with, we would recommend him to our friends & family. More

Overall we had a very good experience buying our car at Jerry Durant's. I do though have some complaints. -I resent being told how to rate the dealer at the end of the process. I find the speech abou Jerry Durant's. I do though have some complaints. -I resent being told how to rate the dealer at the end of the process. I find the speech about "either rate us as truly outstanding or we fail" off putting and making the whole survey process meaningless. This is the reason I am coming on this site. - My second concern is with the financing of our car. The predictable hard sell of additional coverages is exhausting. -The use of ridiculously over copied difficult to read child like charts to illustrate the added coverage is insulting when everything else in the dealership is impressively designed. -The actual Toyota Coverage was minimized and not honestly discussed especially in relation to the added coverage being aggressively pushed. - One can't help but feel as if you where just sold a bill of goods when you left the financing dept. Again I have nothing but praise for Denise, she was accommodating, professional and I would recommend her in a minute. Matt was very friendly but sadly predictable in the world of car financing in his methods and motives. More

From beginning to end, I had a great experience at Durant Toyota. This dealer is top notch. Highly recommended! Thank you for my new Toyota Camry! Toyota. This dealer is top notch. Highly recommended! Thank you for my new Toyota Camry! More

I have been buying cars for 40 years and this by far was the best experience I have ever had. They didn't hold me hostage. Just took car of business. Presented me with the deal and had things ready when the best experience I have ever had. They didn't hold me hostage. Just took car of business. Presented me with the deal and had things ready when I got there. Denise was patient and stuck with me even though we had emailed for a month. Considering that we drove an hour to get there at the end of the day...... Both Denise and the financial agent were pleasant and truly didn't act like they minded staying after hours to take finish the deal. We will come back and send friends to do business with your dealership. More

Nick is easy to talk to and listens. He made the morning of buying my new car very pleasant. He also returns phone calls promptly. of buying my new car very pleasant. He also returns phone calls promptly. More

I recently purchased a used car from Durant in Weaterford, Texas. I purchased this car for my 16 year old daughter. Her one concern was that it did not smell like cigarette smoke. I live in Weaterford, Texas. I purchased this car for my 16 year old daughter. Her one concern was that it did not smell like cigarette smoke. I live in Austin, Texas and was buying this car over the internet. In this situation you have to have faith that the people you are dealing with are good honest people. My daughters one concern was communicated to Mr. Ross prior to purchasing the car. I caught a bus to Dallas, and caught a ride to Weatherford to pick up the car. When I got to Weatherford and got in the car, there was clearly a smell. Mr. Ross assured me that there was a slight "animal urine smell" previously, so he had them do some type of "ionizing treatment". What I was smelling was the "nuetral" smell from the "treatment". My daughter as elated to see the car, but I saw her disappointment when she got in the car. She is very sensitive to cigarette smoke and had no problem identifying the odor. I recently had the chance to confirm with the previous owner of the car that this was owned by a heavy smoker. Imagine my disappointment. Curtis Davidson More

Really good service, very helpful, very friendly. Worked with us get the best possible price and the best possible trade-in value. Loved Denise, she stayed with us until we drove off the lot. with us get the best possible price and the best possible trade-in value. Loved Denise, she stayed with us until we drove off the lot. More