Shottenkirk Toyota Granbury

False advertisement , misleading sales tactic , Purchased vehicle from this facility all the way from San Antonio Texas and was told not to worry vehicle was check and 100 point inspection and if so Purchased vehicle from this facility all the way from San Antonio Texas and was told not to worry vehicle was check and 100 point inspection and if something wrong they fix it and All you want to hear when buying a used vehicle and based on the history they have why not Trust them and will be the last cause not only was the car been wreck before , it also had issues and #1 odometer was wrong from day of purchased #2 State Inspection was left blank and No Wonder They are a Emmissions County and Car had Oil Leaks and Misfire Cylinder codes and of course you don't want to sign a inspection ticker that will get You fined an Juan Munoz was a Big Kiss xxx type of Approach until of course bought car and 10 days having car call back and all the Staff kept saying you didn't purchased extended warranty and even if I did bought warranty they wouldn't had covered it cause takes 30 days for a extended warranty to Effectively use and still waiting on the warranty they said will work right away and The GM is Horrible by only agreeing to pay for Valve Cover Leak and not what we have spent and knowing they Violated State inspection Rules along with False Advertising on 100 point inspection and oil serviced and to buy with Confidence and that's why a Ex employee won 2.5 million judgement on Them cause when You Lied to others how you expect to Win but Loosing be only Option and just so everyone can See this and Hope You Have Real Confidence on who to Trust cause This Guys ain't what they preach themselves to be More

Juan Munoz/Jerry Durant Toyota I have a bad habit of purchasing a lot of cars, so I have a lot of experience in dealing with used car salesmen. My strategy is to negotiate the main I have a bad habit of purchasing a lot of cars, so I have a lot of experience in dealing with used car salesmen. My strategy is to negotiate the main terms of the purchase (vehicle price, trade-in, other additional items I would like to get) via email. There are not a lot of dealerships that take folks seriously via email, due to the internet age and general tire kickers. I emailed Jerry Durant Toyota about a used Maxima and Juan promptly emailed me within 15 minutes of my inquiry. He was professional, friendly, and we started a great dialogue with me telling him my interest in this Maxima. At the same time I was working with another dealership that will remain nameless, and it was much closer to my home than Jerry Durant Toyota. I expressed to Juan that I live about 90 miles away from his dealer, and that if we can come to terms on the price/trade-in, I will make the hike over to his location and pending my inspection of the car, I would purchase it. Right off the bat, which is very unusual for trade-in's, they offered me a fair price for my car. Most dealerships will insult you with the offer of your trade-in, which I immediately either walk out on, or delete the email thread. Juan and his management were up front, and willing to work with me. We agreed on the trade-in value one counter later, and I went to purchase the car. Upon my arrival at the dealer, the car I was buying was right outside under the awning, cleaned up very well and I met Juan inside. He was personable, pleasant and easy to deal with. I was in & out of the dealer in no time. Their finance manager was very personable as well and not annoyingly over-pressuring with the additional items they ask if you may want. (GAP, ext warranty, tire warranty, etc). As I mentioned with my bad habit of changing vehicles often, my experience with Juan and Jerry Durant has hands down been the best transaction I have ever done. From start to finish, these guys are the best dealer to buy a car from. It's too bad I don't live closer, or have any friends/family in their area, but I will recommend all of them to at least check Jerry Durant's inventory and ask for Juan because they will be just as happy with the experience as I was. Thanks again Juan, you tha' man! More

Carmen Scott was very professional and used to always respond (believe me, I had tons of questions/clarifications) in a timely manner to all the emails I sent. If you are looking for a hassle free car respond (believe me, I had tons of questions/clarifications) in a timely manner to all the emails I sent. If you are looking for a hassle free car buying experience, I highly recommend Jerry Durant dealership and Carmen Scott as your Sales representative. I got the quote for my Toyota Camry SE via internet. I had sent all the details of the car (color, configuration, optional packages, etc) and had requested the quote. Not only the quote was honored, Carmen Scott and the Jerry Durant dealership ensured that the car/configuration I had specified was delivered to their dealership from the factory. Carmen, kept to me update on the car status (from factory to dealership) whenever she had some status to share. I know where to go buy my next Toyota if I decide to buy another one in the future. - Nikhilesh. More

Dear Mr. Juan Munoz This was our first time buying a Dear Mr. Juan Munoz This was our first time buying a car from the Jerry Durant Toyota dealership, and we couldn't have been more pleased. Juan Muno Dear Mr. Juan Munoz This was our first time buying a car from the Jerry Durant Toyota dealership, and we couldn't have been more pleased. Juan Munoz provided great customer service and was by our side the entire time. He is super knowledgable about the Totoya vehicles which made it easy for us to trust his judgement. When it came time to do paperwork, he made sure to expedite the process, the purchase of the vehicle was very painless. I look forward to working with Juan in the near furture. Again, thank you for your exceptional service! Man, we love our new car! More

Super awesome experience working with Juan! I found a 3 year old certified Camry with navigation and backup camera on cars.com located at Durant Toyota. But I needed leather and heated seats to make it wh year old certified Camry with navigation and backup camera on cars.com located at Durant Toyota. But I needed leather and heated seats to make it what I wanted. They offered to have them installed at a huge discount and then DELIVERED my car when it was done! They made sure the car was like new before it was delivered. Super happy and confident that I bought a quality vehicle from a professional Toyota Dealership. More

baught a 2014 toyota pruis, we had some bad weather were i lived and Denise came all the way to Azle to pick me up. I have never found a great place as Jerry,s Durant Toyota they was so kind and I will alwa i lived and Denise came all the way to Azle to pick me up. I have never found a great place as Jerry,s Durant Toyota they was so kind and I will always return back to them in the future and will send others there thanks the Bowers Family More

This was without a doubt the best experience I ever had with a dealership. They are military friendly which reflected in the price and their professionalism towards me and my family. I will definitely reco with a dealership. They are military friendly which reflected in the price and their professionalism towards me and my family. I will definitely recommend this dealership to anyone that is looking for a car. More

This is the third truck I have bought from Durant, they are always very helpful and friendly. The service department has always taken real good care of me after the sale, I always return for all my service are always very helpful and friendly. The service department has always taken real good care of me after the sale, I always return for all my service. If you ever have a problem they take care of it! More

My experience was fantastic. I look forward to visiting with Hal and Darrell again during my service visits. Both of them were very helpful and professional. I will not only recommend the dealership to my with Hal and Darrell again during my service visits. Both of them were very helpful and professional. I will not only recommend the dealership to my family and friends, but those two especially! Thank you! Keep up the great work. More

In the past year, I've traveled around the Dallas area looking for a vehicle and received an attitude of "I don't care if we sale you a vehicle or not." At Jerry Durant, the attitude was "we're getti area looking for a vehicle and received an attitude of "I don't care if we sale you a vehicle or not." At Jerry Durant, the attitude was "we're getting you what you want today." You don't find very many dealerships where everyone shakes your hand and you're top priority as soon as you walk in the door. More