Shottenkirk Toyota Granbury

After hearing about Prius deals on Ed Wallace's talk show, we were interested in looking at the Prius. We stopped by Jerry Durant in Granbury and were greeted by Carmen Scott. She was extremely friend show, we were interested in looking at the Prius. We stopped by Jerry Durant in Granbury and were greeted by Carmen Scott. She was extremely friendly and was very familiar with the Prius. She answered all questions we asked without hesitation. We took a test drive last night and returned to pick up our new car this morning. The entire process was easy. I would recommend Carmen to anyone looking for a new vehicle. More

Chris Hinton was wonderful to work with. We believed him to be honest and sincere in his dealings with us. He actually made the experience pleasant because in addition to being knowledgeable and profession to be honest and sincere in his dealings with us. He actually made the experience pleasant because in addition to being knowledgeable and professional he was rather charming! Darrell was very personable and professional. He explained every detain in depth and made a tedious aspect of new car buying actually an informative and educational experience. We only just met Matt and Eddie and found them both to be very polite and eager to help in any way. All of the people we met had very good interpersonal skills, body language and eye contact - well done! More

Denise was very easy to work with. She was professional and sweet. When we needed to involve the Sales Manager, David was quite nice to deal with as well. I feel like the entire experience was good and I and sweet. When we needed to involve the Sales Manager, David was quite nice to deal with as well. I feel like the entire experience was good and I walked away appreciating the dealership rather than despising them as is so common with car sales. My only critique would be to speed up the 'closing' process. It's just ridiculous to mill around 1.5 hours waiting to sign a few papers. Other than that (which isn't unique to Jerry Durant Toyota), they were top notch. :) Thanks. Rob More

We were very pleased with our experience at Jerry Durant Toyota. Nicholas Jimenez made us feel comfortable and at ease from the moment he introduced himself. We look forward to making future vehicle purch Toyota. Nicholas Jimenez made us feel comfortable and at ease from the moment he introduced himself. We look forward to making future vehicle purchases from Nicholas and Jerry Durant Toyota. More

Eeverbody was very nice and friendly, and made you feel welcome. The sale person Juan was very nice and did his job very well. Give him a hats off for doing a very good job. The service manager eddie w welcome. The sale person Juan was very nice and did his job very well. Give him a hats off for doing a very good job. The service manager eddie was also very kind and did his job very well. And also the clerk Cheryl was very outgoing and very nice, and made you feel welcome. That makes the works place so much better keep up the good work! everybody. Cheryl Miller. More

I had called the dealership on Saturday (4/20/2013) to inquire about a used Tacoma and was transferred to Nicholas. He answered all of my questions and we set up a meeting on Monday (4/22/2013). After loo inquire about a used Tacoma and was transferred to Nicholas. He answered all of my questions and we set up a meeting on Monday (4/22/2013). After looking and driving the vehicle I decided that I'd be driving the truck home. The whole transaction from when I arrived to leaving was about 2 and a half hours. Not only was Nicholas knowledgeable about the vehicle he offered to drive the truck to my house and had his wife pick him up. He left his truck at the dealership just to help me out because I was in my company truck. In my book that kind of service is very commendable. Not only will I recommend Jerry Durant in Granbury, but will refer potential buyers to Nicholas Jimenez. More

Excellent Salesperson. Listened to what we wanted and found it. Salesperson came with us while we checked to see if Avalon would go in our garage, but do not intend to buy that day. Returned to dealers found it. Salesperson came with us while we checked to see if Avalon would go in our garage, but do not intend to buy that day. Returned to dealership and ended up purchasing Avalon, which I love!!!! Enjoyable experience. New car - no reduction in price, but, gave us what we wanted for old car. We are now a three Toyota family and very happy with our purchases. Later, I had a minor issue with car. Called salesperson, she asked I bring the car in immediately and she was waiting on me. She took the car and had it checked out and while service was looking at it, she stayed and visited with me. When it was ready, she walked me to car and explained to not hesitate calling her if there were problems. Once again, a very nice experience. I would definitely purchase from her again and am highly recommending her to my friends. More

Denise Bone is user-friendly to both the customer and fellow employees. Denise phoned the customer with additional information requested about availability of vehicles and value. She is knowledgeable o fellow employees. Denise phoned the customer with additional information requested about availability of vehicles and value. She is knowledgeable of automobiles and pairing customer needs with the correct vehicle. Denise was knowledgeable of the Toyota that I purchased. She instructed me on both safety features and comfort details before I left the dealership. Denise took the time to demonstrate use of the blue-tooth capability of the car and modeled how to select a radio station in addition to seat adjustment, dashboard readings, and user manuals. Denise provided the most favorable new automobile purchasing experience ever; and I've had many. Denise Bone and Jerry Durant Toyota will be first choice the next time around. Thank you, Shirley Gruver. More

I was pleasantly surprised at the friendly and customer-oriented interface I had with Denise, Juan and the rest of the team at Jerry Durant Toyota today. They went above and beyond to make my new customer-oriented interface I had with Denise, Juan and the rest of the team at Jerry Durant Toyota today. They went above and beyond to make my new car buying experience a stress-free experience. I look forward to making this a long and satisfying relationship. More

My best car buying experience! A great price plus a My best car buying experience! A great price plus a straight forward and honest business transaction thanks to Keith Fabian, Sales Associate, and My best car buying experience! A great price plus a straight forward and honest business transaction thanks to Keith Fabian, Sales Associate, and General Sales Manager, Andy Scearce. No game playing at this dealership and promises made were promises kept. Since 2007 I have used this dealership for automotive service and have never been disappointed. George Barclay, a master technician, does excellent work and kept my former vehicle in great shape until I traded it in. More