Shottenkirk Toyota Granbury

Nick was friendly and never pushy. He allowed us the time and space to make our own decision and gave us all the information we asked for. He fought to get us everything we asked for. Fantastic experience. and space to make our own decision and gave us all the information we asked for. He fought to get us everything we asked for. Fantastic experience. More

Right from the beginning, Denise was pleasant to work with. We had about a 10 week wait before we could purchase a new vehicle. During this time, she kept in contact with us. She answered our questions, with. We had about a 10 week wait before we could purchase a new vehicle. During this time, she kept in contact with us. She answered our questions, if she didn't know, she would find out. At all times leading up to our purchase, she was always honest with us. My wife and I felt that she understood the situation, having MDS cancer, and the need to make a purchase that fit our needs perfectly. Darrell Marriott, our finance coordinator, was straight forward on Mr Durants goals and mission statement. Again honest answers and help in making an affordable deal, that we both could live with. He helped us save about $1500 in finance charges to help us meet our budgeted goal. In my trip to the service department to get the inspection completed, they were done in less than 20 minutes, even though I had no appointment. I was having trouble with the blue tooth connection, and Melissa from service spent extra time with me. She made sure she answered all my questions about my new vehicle. I have bought over 35 new cars in the last 50 years, and I must admit this is one of my best car buying experiences that I have had. In my car buying quest I visited 7 other dealerships. Almost all of them were not completely honest with us. They lied about little things, and did not respect our wishes, about credit inquiries. Some never called us back, or inquired how they could help us. Great job, Thank You More

Juan Munoz and Scarce worked diligently, professionally, and efficiently in helping me get the right car with the right options for my needs. They were kind and thorough and never pushy at all times. I wi and efficiently in helping me get the right car with the right options for my needs. They were kind and thorough and never pushy at all times. I will definitely go back on a regular basis to give them my business. They are definitely good quality people with a great product! More

My heartfelt thanks an appreciation goes out to Nicholas Jimenez. The whole process of selecting, forms etc , etc was made virtually painless by Nick. He did everything in his power to meet my needs and r Jimenez. The whole process of selecting, forms etc , etc was made virtually painless by Nick. He did everything in his power to meet my needs and requirements. I walked in without a car and left with a new Honda Civic for which I love. The only time Nick sat down was when the final papers were being signed. I would HIGHLY RECOMMEND that everyone in the Granbury, Texas area go to Jerry Durant's Toyota, ask for Nick, and get your new car. Joan Lynn Rubino Banner Stephenville, Texas More

Very friendly and helpful. In my experience, and living no where near this dealship, the purchase price and trade in value were negotiated over the phone. There were no surprises when it was time to sign. no where near this dealship, the purchase price and trade in value were negotiated over the phone. There were no surprises when it was time to sign. I would highly recommend this dealership. More

Nice place to buy your new car! They work with us even till 9 pm. Friendly and helpful. Definetely recommended! Toyota is the best ever. till 9 pm. Friendly and helpful. Definetely recommended! Toyota is the best ever. More

This is the second vehicle I have purchased from Juan Munoz. I asked for him by name to help me in this decision. I find Juan to be courteous and patient with a good appearance, professional and friendl Munoz. I asked for him by name to help me in this decision. I find Juan to be courteous and patient with a good appearance, professional and friendly. I was verypleased with my experience at Jerry Durant Toyota. I enjoyed the tour the young lady (her name I don't remember) gave me through the service area. A free car wash is a plus. I will tell everyone I know looking for a vehicle to visit Jerry Durant Toyota and ask for Juan! Margaret Haines More

They were very willing to make everything possible so we could buy the tahoe that we wanted! Everyone was very helpful! We have visited other dealerships and this one was our favorite! Keep up the awesome w could buy the tahoe that we wanted! Everyone was very helpful! We have visited other dealerships and this one was our favorite! Keep up the awesome work!! More

I encountered quick, friendly service via the salesman, Nickolas Jimenez. He expertly explained the car operations. He was very friendly and helpful. The actual sales transaction went smoothly and I was Nickolas Jimenez. He expertly explained the car operations. He was very friendly and helpful. The actual sales transaction went smoothly and I was completely satisfied with the cost and the benefits. This was a leasing deal. It was a very good experience with the salesman and the dealership. More

Juan Munoz was well informed and answered all our questions. We considered and test drove the Tacoma but decided it was too small, so we were headed to another dealership to compare the Chevy or Ford questions. We considered and test drove the Tacoma but decided it was too small, so we were headed to another dealership to compare the Chevy or Ford. Juan suggested we test drive the Tundra Platinum so we did so. The deal was just as smooth as the test drive. We honestly felt we had no reason to look any further. Darrell Marriott was very professional and explained the contract fully, there was absolutly no pressure at any point. You may be aware that Cleburne and Granbury had a F3 tornado a couple of days later. We were the lucky ones with minimum damage to our home. Juan took the time to call us "just cheking to see if we were ok and needed any help" I was truly a pleasure doing business with Jerry Durant Toyota and I intend to enjoy my Tundra for a long time. More