Shottenkirk Toyota Granbury

From beginning to end, I had a great experience at Durant Toyota. This dealer is top notch. Highly recommended! Thank you for my new Toyota Camry! Toyota. This dealer is top notch. Highly recommended! Thank you for my new Toyota Camry! More

I have been buying cars for 40 years and this by far was the best experience I have ever had. They didn't hold me hostage. Just took car of business. Presented me with the deal and had things ready when the best experience I have ever had. They didn't hold me hostage. Just took car of business. Presented me with the deal and had things ready when I got there. Denise was patient and stuck with me even though we had emailed for a month. Considering that we drove an hour to get there at the end of the day...... Both Denise and the financial agent were pleasant and truly didn't act like they minded staying after hours to take finish the deal. We will come back and send friends to do business with your dealership. More

Nick is easy to talk to and listens. He made the morning of buying my new car very pleasant. He also returns phone calls promptly. of buying my new car very pleasant. He also returns phone calls promptly. More

I recently purchased a used car from Durant in Weaterford, Texas. I purchased this car for my 16 year old daughter. Her one concern was that it did not smell like cigarette smoke. I live in Weaterford, Texas. I purchased this car for my 16 year old daughter. Her one concern was that it did not smell like cigarette smoke. I live in Austin, Texas and was buying this car over the internet. In this situation you have to have faith that the people you are dealing with are good honest people. My daughters one concern was communicated to Mr. Ross prior to purchasing the car. I caught a bus to Dallas, and caught a ride to Weatherford to pick up the car. When I got to Weatherford and got in the car, there was clearly a smell. Mr. Ross assured me that there was a slight "animal urine smell" previously, so he had them do some type of "ionizing treatment". What I was smelling was the "nuetral" smell from the "treatment". My daughter as elated to see the car, but I saw her disappointment when she got in the car. She is very sensitive to cigarette smoke and had no problem identifying the odor. I recently had the chance to confirm with the previous owner of the car that this was owned by a heavy smoker. Imagine my disappointment. Curtis Davidson More

Really good service, very helpful, very friendly. Worked with us get the best possible price and the best possible trade-in value. Loved Denise, she stayed with us until we drove off the lot. with us get the best possible price and the best possible trade-in value. Loved Denise, she stayed with us until we drove off the lot. More

Very nice facility with state-of-the-art equipment. Comfortable also. Great personnel! Thanks, we'll be seeing you soon! may be interested in leasing another vehicle in as little as 18 months, so I b Comfortable also. Great personnel! Thanks, we'll be seeing you soon! may be interested in leasing another vehicle in as little as 18 months, so I believe we will looking here first. However, this site is beginning to fray my nerves, I keep tying and trying to send this and it keeps erasing or not counting words! Argh! More

I was recently involved in a serious accident and as a result was left with no vehicle after mine was totaled out. This was just 2 months after getting my car back from having extensive repairds due to t result was left with no vehicle after mine was totaled out. This was just 2 months after getting my car back from having extensive repairds due to the spring hailstorm and tornado here in Granbury and just a week after putting on new tires and brakes. I needed a car and needed one quickly. I knew exactly what model and make I would go with and set out on a search. We found just what we were looking for immediately but did not go through with any deals because the dealerships that we dealt with tacked on so many additional fees, were not fully honest with us and had us feeling like we were doing them a favor by even coming in. I decided to just stop by and take a look at a used Rav4 I'd seen on the lot at Jerry Durant in passing and Juan was the gentleman who greeted me and answered my initial questions and let me take the car for a drive. At that point I explained my situation and made very clear that I wanted a no hassle, no haggle situation. I did like the vehicle, although I was initally looking for a completely different make and model, but what brought me back to make my purchase at Jerry Durant was Juan's excellent customer service and empathy for the position I was in. We had purchased a new vehicle from Jerry Durant awhile ago and had a good experience but this time I was making this decision by myself and was nervous, especially since I was considering the Rav4 which wasn't really what I'd set out looking for in the first place. As I said, Juan was remarkable during this process...no pressure, he went out of his way to come in on his day off just to let met drive the Rav4 again and ultimately I'd say 75% of why I went through with this purchase was the treatment I received at the dealership by everyone I encountered, in addiition to Juan and about 25% was based on my desire for that particular vehicle. When the process was complete, I drove away happier than I could have imagined, in a car I TRULY love and more than anything, will go to sleep tonight feeling peace of mind which is worth everything. I will recommend Jerry Durant to anyone who will listen and will point anyone looking to buy in Juan's direction! More

Denise was extremely helpful and so was Matt their finance guy. I wanted a specific color of Rav-4 and they got it for me. Everyone I saw at the dealership was very friendly and looked happy to be the finance guy. I wanted a specific color of Rav-4 and they got it for me. Everyone I saw at the dealership was very friendly and looked happy to be there. Clean, spacious dealership with great waiting area for service department. Would recommend to anyone who wants a smooth, easy buying experience and excellent service. More

Michael Brown and his GM Andy Scearce were both pleasures to work with. Very friendly and gave my husband and I time to talk about our decision without feeling pressured. We will definitely be back to Jerr to work with. Very friendly and gave my husband and I time to talk about our decision without feeling pressured. We will definitely be back to Jerry Durant Granbury for our next vehicle purchase. More

The sales person, Nickolas Jimenez, was very helpful. He was able to answer all my questions before I can to the dealership and once I got there. Everyone that I encountered at the dealership were very nice was able to answer all my questions before I can to the dealership and once I got there. Everyone that I encountered at the dealership were very nice and pleasant. More