Shottenkirk Toyota Granbury

baught a 2014 toyota pruis, we had some bad weather were i lived and Denise came all the way to Azle to pick me up. I have never found a great place as Jerry,s Durant Toyota they was so kind and I will alwa i lived and Denise came all the way to Azle to pick me up. I have never found a great place as Jerry,s Durant Toyota they was so kind and I will always return back to them in the future and will send others there thanks the Bowers Family More

This was without a doubt the best experience I ever had with a dealership. They are military friendly which reflected in the price and their professionalism towards me and my family. I will definitely reco with a dealership. They are military friendly which reflected in the price and their professionalism towards me and my family. I will definitely recommend this dealership to anyone that is looking for a car. More

This is the third truck I have bought from Durant, they are always very helpful and friendly. The service department has always taken real good care of me after the sale, I always return for all my service are always very helpful and friendly. The service department has always taken real good care of me after the sale, I always return for all my service. If you ever have a problem they take care of it! More

My experience was fantastic. I look forward to visiting with Hal and Darrell again during my service visits. Both of them were very helpful and professional. I will not only recommend the dealership to my with Hal and Darrell again during my service visits. Both of them were very helpful and professional. I will not only recommend the dealership to my family and friends, but those two especially! Thank you! Keep up the great work. More

In the past year, I've traveled around the Dallas area looking for a vehicle and received an attitude of "I don't care if we sale you a vehicle or not." At Jerry Durant, the attitude was "we're getti area looking for a vehicle and received an attitude of "I don't care if we sale you a vehicle or not." At Jerry Durant, the attitude was "we're getting you what you want today." You don't find very many dealerships where everyone shakes your hand and you're top priority as soon as you walk in the door. More

A+ experience at Toyota of Granbury. A definite recommendation to friends and family for a vehicle purchase used or new. My questions were answered immediately. The price of the vehicle we chose wa recommendation to friends and family for a vehicle purchase used or new. My questions were answered immediately. The price of the vehicle we chose was negotiated well from both ends, competitive and fair when it came to the bottom dollar. Trade in value was more than acceptable. Our sales rep was very detail oriented in explaining the use of features for everything we test drove. When it came time to agree on pricing, the sales manager and finance team did an excellent job on meeting our financial needs and was more than willing to work with keeping the numbers in our favor. The only setback was the wait time from start to finish that could potentially be excused due to the fact that it was the last day of the year and was busier than normal. And the waiting area did lack a child friendly environment as far assisting in keeping children busy while we conducted business. Overall process was good. Will definitely make another purchase here. Thank you Richard Taylor. More

I never delt with a car dealer like these folks before, polite NO games! good prices I found NO Toyota dealer in Fort Worth that could touch these folks. We bought the car from Carmen Scott and she was s polite NO games! good prices I found NO Toyota dealer in Fort Worth that could touch these folks. We bought the car from Carmen Scott and she was so nice she knew what she was doing I give her all AAAAAAAAAAA. Same for the dealer the hole experience was great. More

Nicholas did a great job of following up & working with us to satisfy our concerns & questions. He was a pleasure to work with, we would recommend him to our friends & family. with us to satisfy our concerns & questions. He was a pleasure to work with, we would recommend him to our friends & family. More

Awesome service. We love our new Prius. Denise gave us a very great deal with no high pressure. She was willing to work with us and such a friendly lady. We will go back and see Denise for our next Toyota p very great deal with no high pressure. She was willing to work with us and such a friendly lady. We will go back and see Denise for our next Toyota purchase. More

Overall we had a very good experience buying our car at Jerry Durant's. I do though have some complaints. -I resent being told how to rate the dealer at the end of the process. I find the speech abou Jerry Durant's. I do though have some complaints. -I resent being told how to rate the dealer at the end of the process. I find the speech about "either rate us as truly outstanding or we fail" off putting and making the whole survey process meaningless. This is the reason I am coming on this site. - My second concern is with the financing of our car. The predictable hard sell of additional coverages is exhausting. -The use of ridiculously over copied difficult to read child like charts to illustrate the added coverage is insulting when everything else in the dealership is impressively designed. -The actual Toyota Coverage was minimized and not honestly discussed especially in relation to the added coverage being aggressively pushed. - One can't help but feel as if you where just sold a bill of goods when you left the financing dept. Again I have nothing but praise for Denise, she was accommodating, professional and I would recommend her in a minute. Matt was very friendly but sadly predictable in the world of car financing in his methods and motives. More