Back

Shottenkirk Toyota Granbury

Granbury, TX

4.3
3,058 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
Contact Dealership

5100 U.S. 377

Granbury, TX

76049

Directions

By Type

Showing 3,058 reviews

March 19, 2020

Great Service It is so good to see Melissa Cates back as Service Manager. She is always friendly, knowledgeable and the very best of the business. Frankly, it is More

by RICHARDROOT66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
March 19, 2020

As Expected Efficient and friendly in a nice environment . Plus the pricing is not what you would expect from a dealership. A very competitive price and they eve More

by J_LGN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cates, Jeff Logan
March 18, 2020

Had a oil change and a wash, the wash pulled off the front hood clip, no attempt to make it right. Just a poor attempt to place blame that it was because the clip is painted. The retainers are shot and More

by ONERICKONE
Recommend Dealer
No
Employees Worked With
Cari Simpson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not listed so all got 2stars, Ashton Morales, Hunter Poimbeauf, David Scott, John Beckler
March 18, 2020

Service was professional and done in timely manner. When making the appt by phone the employee updated all my information. Then at car drop off another employee confirmed the info. But when calling to te More

by REIDJK3
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing your feedback with us! Our team works hard to make sure our customers are taken care of when they visit our dealership. We appreciate your feedback because it helps us to grow as a dealership. We will be taking your feedback and making sure we get it fixed for the next time. Thanks again!

March 17, 2020

integrity with repairs I had just bought a used certified vehicle from them and the blower was out on the air conditioner when I tried it 4 weeks later and this was repaired More

by jaquita.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa and George, David Scott
Mar 17, 2020 -

Shottenkirk Toyota Granbury responded

Jaquita, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 17, 2020

they didn’t waste any time getting me a great deal And josh was an exceptional salesman very polite and respectful had a great time More

by Tristan
Recommend Dealer
Yes
Employees Worked With
Josh Warnken, Brian Curtis, Tate Pumphrey
Mar 17, 2020 -

Shottenkirk Toyota Granbury responded

Tristan, Thank you for sharing your experience with us! Our team works very hard to ensure our customers' experience at our dealership are great ones. We are glad to hear that yours was, and we look forward to seeing you again soon!

March 17, 2020

Buy Lexus My wife & I had purchased a new car two months ago from Shottenkirk in Weatherford. She was not comfortable driving it (2019 Toyota Highlander. 2,800 More

by NUNNTHREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Gutierrez
Mar 18, 2020 -

Shottenkirk Toyota Granbury responded

Thank you very much for sharing your experience with us. We do apologize that your wife was not comfortable with her original vehicle choice, but we are glad to hear that you enjoy the one you have now. It is important to us that we help our customers in any way we can. Thank you for choosing Shottenkirk Toyota of Granbury for your newest purchase!

March 16, 2020

No communication UPDATED: I finally got a call back, from the manager and feel like I finally am getting the attention my situation needs. It took leaving negative rev More

by CMILLER4202001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Bohrmann
Mar 17, 2020 -

Shottenkirk Toyota Granbury responded

We appreciate that you have given us this feedback. We will continue to work with you so we can figure this out for you.

March 16, 2020

Ryan was the perfect car salesman for us -very knowledgeable, intuitive, and fun to be around in the sometimes long process of buying a car Everyone at Shottenkirk Toyota treated us like VIPs. It More

by TX Bentsons
Recommend Dealer
Yes
Employees Worked With
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lang, Pete Gutierrez
Mar 17, 2020 -

Shottenkirk Toyota Granbury responded

Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 13, 2020

Excellent Service I was met promptly by my service advisor. An unscheduled service item was brought to my attention and taken care of quickly. I was given an unexpecte More

by RDB250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bailey
Mar 17, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

...
269
...