Shottenkirk Toyota Granbury
Granbury, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great Service It is so good to see Melissa Cates back as Service Manager. She is always friendly, knowledgeable and the very best of the business. Frankly, it is It is so good to see Melissa Cates back as Service Manager. She is always friendly, knowledgeable and the very best of the business. Frankly, it is the excellent service of Shottenkirk that has kept us as customers since 2009. And, Melissa is the top reason. More
As Expected Efficient and friendly in a nice environment . Plus the pricing is not what you would expect from a dealership. A very competitive price and they eve Efficient and friendly in a nice environment . Plus the pricing is not what you would expect from a dealership. A very competitive price and they even washed my car !!! More
Had a oil change and a wash, the wash pulled off the front hood clip, no attempt to make it right. Just a poor attempt to place blame that it was because the clip is painted. The retainers are shot and front hood clip, no attempt to make it right. Just a poor attempt to place blame that it was because the clip is painted. The retainers are shot and one service person said hey at least it didn't fall off. I don't have enough space here to really Express my thoughts on it and to top it off the car wash I received was xxxx poor. I have always had my truck serviced there where I bought it but I kinda feel that I could get better service at jiffy lube More
Service was professional and done in timely manner. When making the appt by phone the employee updated all my information. Then at car drop off another employee confirmed the info. But when calling to te making the appt by phone the employee updated all my information. Then at car drop off another employee confirmed the info. But when calling to tell me car was ready they called our son and not us. Everyone needs to be on same page. Ty! More
integrity with repairs I had just bought a used certified vehicle from them and the blower was out on the air conditioner when I tried it 4 weeks later and this was repaired I had just bought a used certified vehicle from them and the blower was out on the air conditioner when I tried it 4 weeks later and this was repaired with no charge and I was able to use a loaner car. I really appreciate Melissa in Service and George who works on the cars as they are both awesome and care about the customers. Another young man helped me and he was also great. Thank you so very much!!! More
they didn’t waste any time getting me a great deal And josh was an exceptional salesman very polite and respectful had a great time josh was an exceptional salesman very polite and respectful had a great time More
Buy Lexus My wife & I had purchased a new car two months ago from Shottenkirk in Weatherford. She was not comfortable driving it (2019 Toyota Highlander. 2,800 My wife & I had purchased a new car two months ago from Shottenkirk in Weatherford. She was not comfortable driving it (2019 Toyota Highlander. 2,800 miles) so we purchased a 2017 Lexus GX 460 (39,000 miles) and lost a lot of money in the process (our fault). The staff was very understanding of our dilemma, and tried their best to help. Long story short, my wife loves the car. Happy wife, happy life. More
No communication UPDATED: I finally got a call back, from the manager and feel like I finally am getting the attention my situation needs. It took leaving negative rev UPDATED: I finally got a call back, from the manager and feel like I finally am getting the attention my situation needs. It took leaving negative reviews, but I am finally getting calls back and getting results, I still do not have my car, but the manager is at least trying to make things right for me. I still do not have a car, I was originally told it would be a few days to fix the recall/ I was then told "next month", then told "mid March". It is mid-March and there is still no info. No one is calling me, I have to call and give the SAME explanation over again. More
Ryan was the perfect car salesman for us -very knowledgeable, intuitive, and fun to be around in the sometimes long process of buying a car Everyone at Shottenkirk Toyota treated us like VIPs. It knowledgeable, intuitive, and fun to be around in the sometimes long process of buying a car Everyone at Shottenkirk Toyota treated us like VIPs. It was well worth the drive from Grapevine! More
Excellent Service I was met promptly by my service advisor. An unscheduled service item was brought to my attention and taken care of quickly. I was given an unexpecte I was met promptly by my service advisor. An unscheduled service item was brought to my attention and taken care of quickly. I was given an unexpected discount on the service and my truck was returned clean and running perfectly. With this level of service, I am likely to buy my next vehicle at this dealership. More