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Shottenkirk Toyota Granbury

Granbury, TX

4.3
3,058 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,058 reviews

May 26, 2020

Not as good as previous owner, Jerry Durant.Poor Not as good as previous owner, Jerry Durant. Poor customer service. No attention to details. Poor management. Little supervision of employees. More

by AMONSTANLEY22
Recommend Dealer
No
Employees Worked With
Brian Curtis, Pete Gutierrez
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Amon, We apologize on behalf of our dealership that your visit was not satisfactory. We work hard to ensure that our customers have a pleasant experience, but we understand that things can go wrong. We would appreciate the opportunity to further discuss your visit if you would like to reach out to the dealership to talk to the General Manager. We appreciate that you provided us this feedback, and we hope we can find a solution to solve the situation.

May 25, 2020

Overall, the people that helped me out we friendly and nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. More

by RAISEDONRADIO1
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing your experience with us. We appreciate your feedback!

May 25, 2020

Made my appointment, arrived a few minutes early, vehicle was pulled in at time of appointment. They were punctual and kept me in the loop of what was going onz More

by DEREKJ1990
Recommend Dealer
Yes
Employees Worked With
Heather in service
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for your feedback Derek! We value the feedback from our customers.

May 25, 2020

Hunter and the service men made sure my vehicle was no longer leaking oil after the seal had busted in the oils filter. Thank you guys for making sure my 4 runner was safe !!!!!! More

by BBJSWVU
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 25, 2020

Wait wasn’t bad and it’s always comfortable. I will say the woman I worked with told me I wasn’t going to have to pay for my oil change and said I needed new air filters so I agreed to change them out sinc More

by CATHERINE.G19
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but none of the pictures looked like her
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Catherine, We apologize that there was misinformation given to you about your vehicle. That is something we take seriously and it will be handled accordingly. But we are glad to hear that your overall visit with our Service department was a pleasant one. We look forward to seeing you at your next service visit!

May 23, 2020

Great dealership. Have used their service department before and it was fabulous. Sales department the best. Bought a 2020 Avalon and the experience was flawless. Great. No AWESOME salesman Fino Ojeda tr More

by chrjohn52
Recommend Dealer
Yes
Employees Worked With
Fino Ojeda, Ryan Lang, Pete Gutierrez
May 23, 2020

I got screwed at EVERY possible opportunity by these sneaky, tricky vultures! Everything from price to nitrogen in the tires was a complete hoax. I even got ripped out of my free carwash and tank of gas More

by Eldonwalters
Recommend Dealer
No
Employees Worked With
Pete Gutierrez
May 22, 2020

Fifteen minutes into the test drive salesman told me it was time to go back to the dealership. I should be able to have adequate time to check the vehicle in different driving conditions. More

by ktn78704
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Pete Gutierrez
May 22, 2020

VERY QUCK SERVICE I AM STILL MAD ABOUT THE NAME YOU MADE ME USE WHEN I BOUGHT MY CAR AND .I WILL NEVER GET OVER IT, NICE CARE WASH. More

by CAR5728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SOME NICE YOUNG LADY
May 22, 2020

Service clerk was pleasant and knowledgeable. Came in for a oil change which lasted less than an hour. The service department also washed my car. More

by JUDY.ACHEMIRE
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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