Shottenkirk Toyota Granbury
Granbury, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,058 reviews
Not as good as previous owner, Jerry Durant.Poor Not as good as previous owner, Jerry Durant. Poor customer service. No attention to details. Poor management. Little supervision of employees. Not as good as previous owner, Jerry Durant. Poor customer service. No attention to details. Poor management. Little supervision of employees. Poor inventory control. (Lost the keys to the car Iwanted.) Poor quality control. Wireless key did not work. Poor communication. More
Overall, the people that helped me out we friendly and nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. More
Made my appointment, arrived a few minutes early, vehicle was pulled in at time of appointment. They were punctual and kept me in the loop of what was going onz was pulled in at time of appointment. They were punctual and kept me in the loop of what was going onz More
Hunter and the service men made sure my vehicle was no longer leaking oil after the seal had busted in the oils filter. Thank you guys for making sure my 4 runner was safe !!!!!! longer leaking oil after the seal had busted in the oils filter. Thank you guys for making sure my 4 runner was safe !!!!!! More
Wait wasn’t bad and it’s always comfortable. I will say the woman I worked with told me I wasn’t going to have to pay for my oil change and said I needed new air filters so I agreed to change them out sinc the woman I worked with told me I wasn’t going to have to pay for my oil change and said I needed new air filters so I agreed to change them out since I wasn’t paying for an oil change. When I went to check out I was informed that the woman has done that before and that she misinformed me, causing my bill to be way higher than expected. I hope she was talked to and not giving people false information about what they’re having to pay for. More
Great dealership. Have used their service department before and it was fabulous. Sales department the best. Bought a 2020 Avalon and the experience was flawless. Great. No AWESOME salesman Fino Ojeda tr before and it was fabulous. Sales department the best. Bought a 2020 Avalon and the experience was flawless. Great. No AWESOME salesman Fino Ojeda treated us like queens and we got through the process with little or no pain. Lots of attention from Ryan on the money side so we were in good hands More
I got screwed at EVERY possible opportunity by these sneaky, tricky vultures! Everything from price to nitrogen in the tires was a complete hoax. I even got ripped out of my free carwash and tank of gas sneaky, tricky vultures! Everything from price to nitrogen in the tires was a complete hoax. I even got ripped out of my free carwash and tank of gas. I WILL be sharing this review with anyone who will listen! More
Fifteen minutes into the test drive salesman told me it was time to go back to the dealership. I should be able to have adequate time to check the vehicle in different driving conditions. was time to go back to the dealership. I should be able to have adequate time to check the vehicle in different driving conditions. More
VERY QUCK SERVICE I AM STILL MAD ABOUT THE NAME YOU MADE ME USE WHEN I BOUGHT MY CAR AND .I WILL NEVER GET OVER IT, NICE CARE WASH. I AM STILL MAD ABOUT THE NAME YOU MADE ME USE WHEN I BOUGHT MY CAR AND .I WILL NEVER GET OVER IT, NICE CARE WASH. More
Service clerk was pleasant and knowledgeable. Came in for a oil change which lasted less than an hour. The service department also washed my car. a oil change which lasted less than an hour. The service department also washed my car. More