Shottenkirk Toyota Granbury

I will never buy from this dealership again worst experience I’ve ever had buy a truck. I drove 3 1/2 hours to this dealership... experience I’ve ever had buy a truck. I drove 3 1/2 hours to this dealership... More

Came in to get an oil change. Garland made me aware of a recall for my vehicle and I was also able to get that taking care of during that visit. Nice clean lobby, excellent work and friendly staff! recall for my vehicle and I was also able to get that taking care of during that visit. Nice clean lobby, excellent work and friendly staff! More

The people I interacted with are SUPERB!! Just after Jerry Durant Toyota became Shottenkirk Toyota the service department went south. Every good person from Jerry Durant was gone. Then they st Just after Jerry Durant Toyota became Shottenkirk Toyota the service department went south. Every good person from Jerry Durant was gone. Then they started hiring back some of the ones from the past. It was a blessing to see Ryan back but now he is gone again, makes me wonder.. Salesman, Mike Brown is gone.... Whats going on?? But the big giant plus for Shottenkirk Toyota is having two very delightful and knowledgeable people like Melissa and Garland in the service department. They make you feel comfortable and speak straight about everything. Good people. The final decision is still out on Shottenkirk Toyota as a whole but they are getting better.. More

I had a great experience at Shottenkirk! Ryan Lang was a great salesman and took care of me very well! I am so happy with my new car! great salesman and took care of me very well! I am so happy with my new car! More

bad info Was told we needed a serpentine belt. Went to another service center three techs (ASE certified) who said there was no issue with the belt. This is th Was told we needed a serpentine belt. Went to another service center three techs (ASE certified) who said there was no issue with the belt. This is the second time your techs messed up a diagnostic on my car. Having Problems with our radio. One you all replaced; was told I would have to replace it. Only had it three years. Not happy!!!! More

I came in for an oil change late in the day. I was greeted immediately and everything went smooth and quick! I will be back. greeted immediately and everything went smooth and quick! I will be back. More

Overall, we were really pleased with our experience at the Granbury location. Our salesman Jeff was really helpful. We were on a really tight budget, that they were informed of, and I hated the dealing w the Granbury location. Our salesman Jeff was really helpful. We were on a really tight budget, that they were informed of, and I hated the dealing we had to do to make sure we stayed in the budget. We drove away with a great used car. More

The rudest person I've encountered in my life I had a great experience with a salesrep and then it was time to meet the sales manager and it quickly turned into one of the worst experiences of my I had a great experience with a salesrep and then it was time to meet the sales manager and it quickly turned into one of the worst experiences of my life. More

Satisfied service customer 60,000 mile service was completed as requested. Department issued a loaner so I would be able to take care of errands, etc. Staff was courteous and e 60,000 mile service was completed as requested. Department issued a loaner so I would be able to take care of errands, etc. Staff was courteous and efficient. More

Great service, and great deal! I had a great experience with Shottenkirk! Fino was my salesman and Tate was my F&I guy. They were both awesome guys, no complaints from me about Sho I had a great experience with Shottenkirk! Fino was my salesman and Tate was my F&I guy. They were both awesome guys, no complaints from me about Shottenkirk, would highly recommend them to anyone looking to purchase a vehicle. AND, I absolutely love my new ride!! More