Shottenkirk Toyota Granbury

Everyone I've come into contact has been friendly and helpful. I've purchased several vehicles from the dealership and been satisfied with the sale and the service. helpful. I've purchased several vehicles from the dealership and been satisfied with the sale and the service. More

The salesman, Juan was very nice and great to work with. Didn’t appreciate the reconditioning charge they said was standard. It seemed like they should have been up front about it. Didn’t appreciate the reconditioning charge they said was standard. It seemed like they should have been up front about it. More

We purchased a 2017 Fiat 500X with 11000 miles. It is a really nice car but I was going to the dentist and it stalled. It would not go over 30 mph on a very dangerous two lane highway that has no shoulder really nice car but I was going to the dentist and it stalled. It would not go over 30 mph on a very dangerous two lane highway that has no shoulder and people flying. My husband had to come get me and brought his scanner. He was able to reset the vehicle so it is normal now. But the dealer told us this car went through a multi point inspection to the tune of $1850 dollars which we were charged. I don't think this car would have done this if it was really run through this service. There were stored codes in the ECM that they did not even clear. Jeff is a great guy but he talks a lot so you really don't get to focus on the car. We also noticed small hail dings that we could not see under the front covered area at the dealer. More

Oscar and the sales team did a fantastic job on my deal. I was given what I wanted for my trade, and the sales team worked hard to make sure I was satisfied with my purchase of my Highlander. Oscar Black we I was given what I wanted for my trade, and the sales team worked hard to make sure I was satisfied with my purchase of my Highlander. Oscar Black went above and beyond, and I recommend you see him when you are ready to purchase. More

I always ask for George. He knows Toyota cars and always does an exceptional job. He's the reason we buy and get our car serviced at Shottenkirk. does an exceptional job. He's the reason we buy and get our car serviced at Shottenkirk. More

The advertised internet price was not “as advertised”. They tried to add $4k in additional charges on including $2k for a 30 day warranty and another $1,800 to “refurbish”the pre owner vehicle. They tried to add $4k in additional charges on including $2k for a 30 day warranty and another $1,800 to “refurbish”the pre owner vehicle. More

Jeff helped my find the truck I was looking for and made the process as easy as he could. I am enjoying the new Tundra. the process as easy as he could. I am enjoying the new Tundra. More

The dealership is nice & well maintained. The folks working there are friendly & helpful. We did a lot of the trade over the phone. We don’t deal w/ a lot of wait time. The only wait time was w/ the fi working there are friendly & helpful. We did a lot of the trade over the phone. We don’t deal w/ a lot of wait time. The only wait time was w/ the financial guy, even thought we paid for the vehicle, no financing!! More

You guys are some awesome worker I was expecting to get turn down from my dream car because of my credit but you guys pull the impossible!!! I’m bless turn down from my dream car because of my credit but you guys pull the impossible!!! I’m bless More

Wanted to switch out black wheels for silver. ‘No can do’ was the response from Nick. But I wasn’t given a reason why they couldn’t be switched. Sooo disappointed! was the response from Nick. But I wasn’t given a reason why they couldn’t be switched. Sooo disappointed! More