Shottenkirk Toyota Granbury

I always feel at home and valued in the service department at the Granbury location. This trip was for a dead battery. I left with the assurance my starter and alternator are ok - and with a new ba department at the Granbury location. This trip was for a dead battery. I left with the assurance my starter and alternator are ok - and with a new battery. More

We have been very pleased with Toyota Dealership, Granbury. They were very friendly, courteous and extremely helpful in all aspects. We always use Toyota Dealership for all servicing of our vehicles Granbury. They were very friendly, courteous and extremely helpful in all aspects. We always use Toyota Dealership for all servicing of our vehicles and purchases of new vehicles. Hannah was a Five star all the way sales rep and Melissa in the service dept. has always been extremely helpful for several years worth of servicing now. We just couldn't be happier with all employees and service. More

They had a great selection and the internet sales man Jeff was great. I was very dissapointed with the extra fees tacked on after I arrived. $4000+ added to price. That almost killed the deal. Jeff was great. I was very dissapointed with the extra fees tacked on after I arrived. $4000+ added to price. That almost killed the deal. More

Garland has ALWAYS been SUPER...knows the business, great customer service and ALWAYS PLEASANT. I've been dealing with this dealership since it came to Granbury years ago(Previously Durant). She started in customer service and ALWAYS PLEASANT. I've been dealing with this dealership since it came to Granbury years ago(Previously Durant). She started in service department and worked her way up to Assistant Service Manager.......she is a rare example of knowledgeable and customer service in this automobile industry. Need more like her. More

The salespersons spent several days visiting by phone prior to our arrival at the dealership. We were confident they had the vehicle we were looking for. Unfortunately, the exact match sold before we c prior to our arrival at the dealership. We were confident they had the vehicle we were looking for. Unfortunately, the exact match sold before we could get to Granbury, but a similar vehicle (with more upgrades) was on site. After having visited with a dozen area dealerships and a lengthy negotiation with Shottenkirk, we were able to agree on a fair price. More

Great experience exceptional customer service. Everyone was nice and helpful. Our sale man did an outstanding job attending to my needs. Financial department brother from Mississippi thanks for the smiles. was nice and helpful. Our sale man did an outstanding job attending to my needs. Financial department brother from Mississippi thanks for the smiles. More

I enjoyed dealing your sales representaive, Ryan Peterson, and his efforts to make this deal happen. He was helpful and patient with my requests. David Christian Peterson, and his efforts to make this deal happen. He was helpful and patient with my requests. David Christian More

Melissa did a great job helping us get all the maintenance and repairs we needed to get our Highlander up and back to running great. Thank you Ms. Melissa! maintenance and repairs we needed to get our Highlander up and back to running great. Thank you Ms. Melissa! More

They are very professional and friendly. We purchased a used Toyota Tacoma. We had a very good experience here. We will send our friends and family here. We highly recommend Shottenkirk Toyota! used Toyota Tacoma. We had a very good experience here. We will send our friends and family here. We highly recommend Shottenkirk Toyota! More

Jeff is awesome to say the least amazing customer service. I am super happy with the deal he got me on my jeep. I gave him a price and payment range I could work with and he made magic happen. I'd re service. I am super happy with the deal he got me on my jeep. I gave him a price and payment range I could work with and he made magic happen. I'd recommend him to anyone I know along with his finance guys amazing people very helpful throughout the whole process will definitely be doing business with them again later down the road More