Shottenkirk Toyota Granbury

Quick, courteous, professional service. Brought my vehicle in for regular service by appointment. There were no delays. Garland insured that I knew what had been done and when my next service would b vehicle in for regular service by appointment. There were no delays. Garland insured that I knew what had been done and when my next service would be due. More

Took car in for servicing to take advantage of the basic $2000 coverage for dings in windshield/body. They were unable to do much with ding in door and the ding on the windshield was replaced with a black d $2000 coverage for dings in windshield/body. They were unable to do much with ding in door and the ding on the windshield was replaced with a black dot, more distracting then original ding. That said, when we purchased car we found out after deal was consummated that there was only a single key, which we were not very happy about, We brought that to the attention of our service person and they were able to get us another key at no charge which we did appreciate. More

Ryan is an awesome representative of your dealership. Honest and knowledgeable. Enjoyed working with him on buying a used car for our granddaughter for her high school graduation. Honest and knowledgeable. Enjoyed working with him on buying a used car for our granddaughter for her high school graduation. More

This was my first visit to Shottenkirk, as we just moved to this side of town. I have owned a Toyota for 4 years and had all of my service work done at several different dealerships. My visit to Shottenki to this side of town. I have owned a Toyota for 4 years and had all of my service work done at several different dealerships. My visit to Shottenkirk was, by far, the BEST experience I have had. The advisors were nice and the service was very fast. The dealership is beautiful, too. More

Oscar was great with has service. He was able to give me some good details on the vehicle that i was looking for in my Tacoma 2020. some good details on the vehicle that i was looking for in my Tacoma 2020. More

There are two individuals that need to be recognized: Jeff from sales and Garland from service. I was at the Toyota dealership about three times. At no point did Jeff place any pressure on me. He w Jeff from sales and Garland from service. I was at the Toyota dealership about three times. At no point did Jeff place any pressure on me. He was extremely knowledgeable on the Tacoma. Very easy to talk with. With the relaxed atmosphere and the awesome Tacoma, I had to have. Jeff and I worked the numbers, and was approved. The next day , I went to the service department to have the front side windows tinted. Garland approached me, addressed me by my last name. She was expecting me, as Jeff spoke to her, letting her know of the circumstances. I wanted a cover for the bed of the truck, and she already knew as Jeff had told her. Communication been sales and service was above reproach. These two individuals make your competitors look like amateurs. Good experience. Bob Spinder More

I had 3 different opinions at Shottenkirk on what service my 4 runner needed. You people need to get on the same page. I came home and did did some study. Then planed for myself on what service my 4 runner my 4 runner needed. You people need to get on the same page. I came home and did did some study. Then planed for myself on what service my 4 runner needed. I made two trips to Shottenki get things done right. THAT'S NOT GOOD. More

This is my third time buying a Prius from this dealership! Great service everytime! They go out of their way to make sure you're happy and get the car you're after! dealership! Great service everytime! They go out of their way to make sure you're happy and get the car you're after! More

Serviced Department - Timely, efficientService Writer - Serviced Department - Timely, efficient Service Writer - Matthew - Excellent, Thorough, Friendly, Attenuative Cashier Cari - Excellent, Friendly Serviced Department - Timely, efficient Service Writer - Matthew - Excellent, Thorough, Friendly, Attenuative Cashier Cari - Excellent, Friendly Happy with overall customer care, Happy with overall experience Will return,, only please get car w3ash repaired More

Garland was attentive and took care of my service as expected. They even washed my car. I will return again in next 5000 miles for sure. expected. They even washed my car. I will return again in next 5000 miles for sure. More