Shottenkirk Toyota Granbury

had a great experience with Hanna as my sales professional she did an awesome job with me and my wife, finance went above and beyond as well professional she did an awesome job with me and my wife, finance went above and beyond as well More

The amount of time I’ve spent waiting for progress to be made, has been a waste. I was told my car was ready. Lies made, has been a waste. I was told my car was ready. Lies More

Casey Morris did a great job with us and was very attentive with all aspects of the transaction and making sure we were comfortable and understood the process. Nick Castro was proficient and friendly attentive with all aspects of the transaction and making sure we were comfortable and understood the process. Nick Castro was proficient and friendly in finance, too. A good afternoon for us is what we came away with from there. More

Typical dealership. Nice folks and great selection of trucks I was particularly looking for. They're in the business of selling vehicles not making friends. They didn't budge on the listed price. I put trucks I was particularly looking for. They're in the business of selling vehicles not making friends. They didn't budge on the listed price. I put a huge down payment. I didn't go looking for any hand outs, but they didn't offer anything to sweeten the deal. Not even a full tank of fuel after the sale was final. More

AWESOME, The staff is courteous , polite and very helpful. We will use this dealership again. This is the fourth vehicle we have leased or purchased here helpful. We will use this dealership again. This is the fourth vehicle we have leased or purchased here More

This is the fourth vehicle we have leased and purchased from this dealership and won't be the last. The staff is very courteous and helpful. from this dealership and won't be the last. The staff is very courteous and helpful. More

I always have an awesome experience with Toyota denise bone is the best oscar black was great too they treat you like family Have bought several vechile there bone is the best oscar black was great too they treat you like family Have bought several vechile there More

Shottenkirk always does a great job servicing my car. Their employees are friendly and I can rely on their service to keep my car running and in great shape. Their employees are friendly and I can rely on their service to keep my car running and in great shape. More

Brought our car in for 1st service after purchasing used car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention of cost presumed part of service as is with most places) Charged $2.54 to generate a work order. Battery replaced charged $36.?? that I could have had done at Oreillys for free. Also told when brought in for service we had car wash , never offered. More

I came to your dealership on 3-5-21 to purchase a truck I found on your website. Talked to the manager Thursday night on phone and set up coming in from Plano which is 1.5 hrs from dealership. Drove in and m found on your website. Talked to the manager Thursday night on phone and set up coming in from Plano which is 1.5 hrs from dealership. Drove in and met with manager and was out looking at truck and salesman said it sold! I was so pissed off. The manager said he would make it right and tried to with a newer year model but not 4 wheel drive like I wanted. Showed me a clean carfax and I bought the truck and drove home. Few days later I noticed 4 dents in the cab by the cargo lite. Sent the salesman Ethan Wilkens pics I took at the dealership and you can see the dents in pica. He said he would get right on it. I have texted him numerous times and still nothing have not heard a word from anyone at dealership! This is a very bad experience and poor service! More