Shottenkirk Toyota Granbury

Excellent first time service!!! Has a free oil change for first service and git tires rotated too and they did it free also. Nice add on. first service and git tires rotated too and they did it free also. Nice add on. More

Very happy with my experience at Shottenkirk Granbury! Tyler and Aryan were very helpful and friendly and took the time to answer all of my questions and concerns. Nick in Finance was great. I love my Tyler and Aryan were very helpful and friendly and took the time to answer all of my questions and concerns. Nick in Finance was great. I love my car! More

Very clean an pleasant experience. I found 2 things I didn’t catch when I bought the vehicle that I am still waiting to hear about from the service department. didn’t catch when I bought the vehicle that I am still waiting to hear about from the service department. More

Had been looking for a newer Ford F-250 4x4 for several months. So my wife started looking with me and found one at Shottenkirk Toyota in Granbury. Met with Jeff Logan and Oscar Black they were great!! T months. So my wife started looking with me and found one at Shottenkirk Toyota in Granbury. Met with Jeff Logan and Oscar Black they were great!! They did a great job on my trade and purchase of my new to me 2019 Ford F-250 King Ranch 4x4. Recommend the dealer ship and cudo’s to everyone at the dealership I met with! Thanks everyone! More

I used the service department . The mechanic tried what he suspected was causing my car to kind of roadwalk. He suspected it was too high tire pressures. He said the 4 tires had too much pressure. He relea he suspected was causing my car to kind of roadwalk. He suspected it was too high tire pressures. He said the 4 tires had too much pressure. He released the pressures and said that fixed it. However, the problem is still there. I will be returning it soon. More

People were understanding and super helpful but I’m giving a huge shoutout to Christopher B and the finance team. They helped me get the best deal possible for me and were super open about eveything th giving a huge shoutout to Christopher B and the finance team. They helped me get the best deal possible for me and were super open about eveything they do. More

I had a great experience with this dealer ship in Grandbury for they were very helpful, friendly,courteous,and fast at getting my vehicle ready Grandbury for they were very helpful, friendly,courteous,and fast at getting my vehicle ready More

I bought a full extended package whe I bought the car. It raised my payments 120 per month. A year later they say I didn't buy it. I will never step foot in there again. I dont even want the car I paid too m raised my payments 120 per month. A year later they say I didn't buy it. I will never step foot in there again. I dont even want the car I paid too much for. More

The service was great. Mathew took the time to explain the why and how of the parts and repairs needed. The wait for parts was the down side, but out of their control. I was a mechanic in the Air Forc the why and how of the parts and repairs needed. The wait for parts was the down side, but out of their control. I was a mechanic in the Air Force for 14 years. I understand if the parts are not on hand, the vehicle has to sit. More

Our salesman Chris was great, but our follow up service appointment was much less than great. Parts had been ordered after first visit, Jackson was a very very nice serviceman who took the time to research appointment was much less than great. Parts had been ordered after first visit, Jackson was a very very nice serviceman who took the time to research the parts with the best price for me. I didn't hear back to reschedule next appointment, when I called the parts were in and I set an appointment. I arrived on time at 1:30 and at 4:30, service member came to me in the customer lounge to report that they had ordered the wrong parts - 3 hours later! That was over a week ago and I haven't received a call yet. I also discovered yesterday that the horn doesn't work in the vehicle, almost had a run-in with a car backing up, lucky no one was behind me. Isn't a horn a safety feature the dealer should have checked on before selling? More