Shottenkirk Toyota Granbury

Great experience! Heath did a great job, and I’ll definitely check these guys out again next time I need a vehicle! Thanks for a quick and easy experience! definitely check these guys out again next time I need a vehicle! Thanks for a quick and easy experience! More

I'm wothout words every time i come here for service. And even with my Altima, I will choose to come to Toyota first before stepping foot anywhere else, And i live an hour away. It may be because i go freque even with my Altima, I will choose to come to Toyota first before stepping foot anywhere else, And i live an hour away. It may be because i go frequently for service, maybe its the fact I have 2 unique vehicles. But when I call i get greeted with a friendly tone and they immediately ask whether i'm calling about my tC or the Altima. This last time, I called a little ahead of time, I was doing some work on the car and needed to have the allignment done before i could drive the car to work and back, so they told me come on down. When i arrived, they had gotten slammed with people showing up, with only an hour and a half left before they closed, 2 allignments ahead of mine. So Ms. Garland asks me to wait for one moment, comes back with a window tag in tow and tells me she will ask one of the free mechanics to bring the car over to the body shop to do the allignment that so i wouldn't have made the trip for nothing. They treat me like family every time i show up, And it brings me back every time. I did rate the quality of work 4* instead of 5* this time though, simply due to the fact i still have a drift to the right while driving, and the steering wasnt centered. But, it's drivable, so i'll make do for now. More

Thankful for the nice car good price. I am thankful for being able to get in and get out quickly. Oscar is a very good person. being able to get in and get out quickly. Oscar is a very good person. More

David was great, just had to wait to long to sign paperwork and now i have to take the truck to Ford for a recall and i was told everything was up to date. Overall i would come again, David really my paperwork and now i have to take the truck to Ford for a recall and i was told everything was up to date. Overall i would come again, David really my me feel comfortable. More

Heath was very knowledgeable and courteous. We had been warned about pressure to purchase additional warranties, etc, and this did happen. Also, had a long wait. warned about pressure to purchase additional warranties, etc, and this did happen. Also, had a long wait. More

David Bone was great. We had trouble getting to the dealership so he offered to deliver and do all the paperwork at our home. Still working on getting the radio going. Have to wait on part to arrive an dealership so he offered to deliver and do all the paperwork at our home. Still working on getting the radio going. Have to wait on part to arrive and see if that fixes the issue of no am or fm radio. More

Shottenkirk sales staff are very knowledgeable, courteous, and helpful. The selection of vehicles is excellent, and the prices are very competitive. Completion of my purchase was the easiest I have courteous, and helpful. The selection of vehicles is excellent, and the prices are very competitive. Completion of my purchase was the easiest I have experienced in my 50 years of auto buying. More

I was very impressed by the overall experience. Heath Hooper went above and beyond to make sure I was happy with everything in my deal. Hooper went above and beyond to make sure I was happy with everything in my deal. More

We had a great experience with our purchase of a brand new 2021 Toyota at Shottenkirk Toyota in Granbury. Our salesman was very polite and helpful, his name is David Bone. Thank you! new 2021 Toyota at Shottenkirk Toyota in Granbury. Our salesman was very polite and helpful, his name is David Bone. Thank you! More

Took car in for servicing to take advantage of the basic $2000 coverage for dings in windshield/body. They were unable to do much with ding in door and the ding on the windshield was replaced with a black d $2000 coverage for dings in windshield/body. They were unable to do much with ding in door and the ding on the windshield was replaced with a black dot, more distracting then original ding. That said, when we purchased car we found out after deal was consummated that there was only a single key, which we were not very happy about, We brought that to the attention of our service person and they were able to get us another key at no charge which we did appreciate. More