Shottenkirk Toyota Granbury

Ethan our sales rep was very friendly and helpful. There were added fees that I felt were excessive but in general my experience was good and I was fairly treated. were added fees that I felt were excessive but in general my experience was good and I was fairly treated. More

It’s hard to make an appointment and get in at that time. Sometimes you have to wait hours. My car hasn’t been fixed properly, but instead of working back in right away to make this game right, I was tol Sometimes you have to wait hours. My car hasn’t been fixed properly, but instead of working back in right away to make this game right, I was told I might have to wait 2-3 hours after I got there for my assigned appointment time. More

Chris did a great job of finding me just the right car with my preferred color and options. He is very knowledgeable about the different models and features. with my preferred color and options. He is very knowledgeable about the different models and features. More

Juan was the worst salesperson I've ever worked with. Horrible communication, total lack of effort, truck wasn't clean or fueled up when we picked it up. Only one key fob and no keys for the in bed tie Horrible communication, total lack of effort, truck wasn't clean or fueled up when we picked it up. Only one key fob and no keys for the in bed tie-downs or tool box, and nothing was said about this up front. They had removed a bed matte that should have come with the truck, per pictures under the listing. I had to chase the team down to the finance paperwork processed. I had to pay someone cash to stay late to meet the person picking up my vehicle. Overall just a complete lack of effort on Shottenkirk's part. More

They had the vehicle that I was looking for at the right price Oscar Black is always a joy to deal with Very knowledgeable with no pressure price Oscar Black is always a joy to deal with Very knowledgeable with no pressure More

Great people!! Had a very smooth experience for a car dealership. The people were nice, not to much bologna and appreciated the smiles that I received dealership. The people were nice, not to much bologna and appreciated the smiles that I received More

The service department is accomodating on their scheduling and and ultra and the work was efficient. We waited for the car in a nice space. scheduling and and ultra and the work was efficient. We waited for the car in a nice space. More

Overall my experience with Jeff & Nicholas was a good one. I was able to accomplish what I wanted at a price that was within my budget one. I was able to accomplish what I wanted at a price that was within my budget More

Great experience buying a used car / I began looking for a used car about two years ago and then more earnestly about a year ago. Jeff Logan contacted me, and I got the car I wanted for the right price. Tha a used car about two years ago and then more earnestly about a year ago. Jeff Logan contacted me, and I got the car I wanted for the right price. Thank you! More

Service Department has always done a great job with my now over 200,000 mile Camry. Finally replaced front brakes for first time this visit and price ($50 coupon on site) and experience was excellent. now over 200,000 mile Camry. Finally replaced front brakes for first time this visit and price ($50 coupon on site) and experience was excellent. More