Shottenkirk Toyota Granbury

Forces recon fee and shottenkirk warranty for a year on you. Which the warranty is junk and recon fee is a joke. Both total up to be expensive on top of an overpriced vehicle you. Which the warranty is junk and recon fee is a joke. Both total up to be expensive on top of an overpriced vehicle More

Great customer service! Garland is very helpful, informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. More

ONLINE APPOINTMENT WORKED GREAT, CAR IMMEDIATELY WORKED ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, More

I had an appt at 8am. Showed up 10 mins. Was promptly waited on. Not too long of a wait for my service to be completed. waited on. Not too long of a wait for my service to be completed. More

The repair service to my vehicle was performed faster than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. More

Oscar Black has always been professional and a straight shooter. This is my third vehicle purchased from him. I am sure I will be back in the future. shooter. This is my third vehicle purchased from him. I am sure I will be back in the future. More

Tyler worked hard to get the deal done. They gave me a great price on my trade. Love my new pick up. Thanks for making everything come together. great price on my trade. Love my new pick up. Thanks for making everything come together. More

Your salesman Oscar Black was excellent but he couldn't answer alot of my questions. It appears the guys in the back make all the decisions. So that's who I should of been talking to. That's how I do busin answer alot of my questions. It appears the guys in the back make all the decisions. So that's who I should of been talking to. That's how I do business. Man to man. Not some kind of run around game where you put a nice man in between. Let your salesmen do the selling not some guys in the back room that dont want to talk to the customers so they can over charge. Talk about goudging people. You have ridiculous fees for nothing and you all should be ashamed of yourself. You should be giving fair deals to people to help them instead of making their payment so high for no reason but greed that their vehicle will probably get repossessed. I've bought 3 vehicles at your places and there wont be another. I will never recommend someone to buy a car there, in fact I will probably highly recommend them not to. It was my worst time ever buying a car and I've bought quite a few. 3 or 4 hours is bad enough to buy a car but over 7 hours is terrible. If it wasnt for Mr. Black I would of left in 1 hour. You guys make me truly glad I'm not in the car selling business. I wouldn't be able to live with myself. More

Shottenkirk - Granbury changed my mind about the whole dealership experience. Was totally dreading it, but they did a great job! Short, pretty sweet, and to the point. We weren't there for hours :) dealership experience. Was totally dreading it, but they did a great job! Short, pretty sweet, and to the point. We weren't there for hours :) More

Chad was very professional and friendly he said he would call me with an update on my vehicle and amazing he did people don’t always do what they say they’re going to thank you good job call me with an update on my vehicle and amazing he did people don’t always do what they say they’re going to thank you good job More