Shottenkirk Toyota Granbury

They price gouge their customers. I will never buy another vehicle from this dealership. They upcharged the vehicle by $6,000. When we asked the manager about it, he told us they were able to do this another vehicle from this dealership. They upcharged the vehicle by $6,000. When we asked the manager about it, he told us they were able to do this due to COVID 19. No other dealerships are doing this and the Attorney General has been contacted to help us. More

We have bought our last four vehicles with Toyota of Granbury and having Jeff Logan as our sales person. We were pleased with our service and treatment. We shopped around before buying this time and we Granbury and having Jeff Logan as our sales person. We were pleased with our service and treatment. We shopped around before buying this time and we were not planning on buying right away but Jeff helped to change our mind. The other gentlemen involved with making our buy a good experience were professional and pleasant but Jeff is the reason we continue to do business in Granbury.. I'm sure we will enjoy our new Highlander for yrs to come. Thank You More

Garland takes care of all my vehicle needs and keeps me up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles More

I brought my car in for regular maintenance. The staff was friendly and professional, the waiting areas clean and comfortable, work completed before estimated time. was friendly and professional, the waiting areas clean and comfortable, work completed before estimated time. More

Long time customers of Shottenkirk Toyota (and its predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehic predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehicles from them and fortunately Toyotas don't require a lot of service, but when they do it is always done well. More

Great service from all involved in the process. Very friendly, considerate of time and outside temp. Smile on almost every face when recognized as repeat customer friendly, considerate of time and outside temp. Smile on almost every face when recognized as repeat customer More

did not put any screws back in after the oil change! all the boards were lose inside the hood. please complete full job when working with someone’s car! pay attention to detail please! the boards were lose inside the hood. please complete full job when working with someone’s car! pay attention to detail please! More

Oscar was incredibly kind and went above and beyond to make sure I was well taken care of! All the staff at the Granbury location were friendly and helpful. make sure I was well taken care of! All the staff at the Granbury location were friendly and helpful. More

I personally think they take to long to turn a car around. Not sure if it’s a staffing issue or other. So I don’t want to be to hard. around. Not sure if it’s a staffing issue or other. So I don’t want to be to hard. More

Had to make 4 trips to purchase 2 vehicles we live 1.5 hrs away. We traded a fifth wheel in to told us we had to have truck and fifth wheel over on Friday cause it was being picked up Saturday my tundra w hrs away. We traded a fifth wheel in to told us we had to have truck and fifth wheel over on Friday cause it was being picked up Saturday my tundra wasn't in yet so we had to stay in a motel for 3 nights and when we picked up my tundra on Monday the fifth wheel was still so we spent 3 nights in a motel and shouldn't had to do that More