Shottenkirk Toyota Granbury

Paid cash for car 2 and a half weeks ago and still haven’t received car. Taking way too long for a/c repair. Sales was fine. haven’t received car. Taking way too long for a/c repair. Sales was fine. More

Waited for an extended period of time, 2 hours for an oil change. Once complete, was advised I didn't need an oil change only tire rotation. I wouldn't have waited that long had I known they weren't doing wh change. Once complete, was advised I didn't need an oil change only tire rotation. I wouldn't have waited that long had I known they weren't doing what I went there for. More

I called the dealership to see about scheduling service for my Toyota Tacoma and they fortunately had an opening for me to bring it in. It took about an hour or less. A very kind and helpful group shottenk for my Toyota Tacoma and they fortunately had an opening for me to bring it in. It took about an hour or less. A very kind and helpful group shottenkirk More

I was disappointed that with an appointment, an oil change took two and a half hours. This experience is different from my experience in the past. change took two and a half hours. This experience is different from my experience in the past. More

Very friendly and nice. I will recommend them to my sister when she decides to buy her next car. My husband is going to be buying his truck from them soon. sister when she decides to buy her next car. My husband is going to be buying his truck from them soon. More

Highly recommend Shottenkirk Toyota Granbury. Worked with Dakota Lewis. They will work with you to get you in the vehicle you want. Financing will explain every question you have about the paperwork. with Dakota Lewis. They will work with you to get you in the vehicle you want. Financing will explain every question you have about the paperwork. More

The vehicle we purchased was advertised online for $5000 less than what they sold it to me for. I fell for the old "dealer add on fees" trick. less than what they sold it to me for. I fell for the old "dealer add on fees" trick. More

PURCHASED A CASH CAR. TOLD ME IT WOULD BE READY FOR PICK UP OR DELIVERY NEXT DAY AFTER THEY REPLACE A TURN SIGNAL BULB AND BALL JOINTS...AND I WOULD RECEIVE A CALL... NEVER GOT A CALL... COMMUNICATION CONTI UP OR DELIVERY NEXT DAY AFTER THEY REPLACE A TURN SIGNAL BULB AND BALL JOINTS...AND I WOULD RECEIVE A CALL... NEVER GOT A CALL... COMMUNICATION CONTINUED LIKE THIS WITH VERY LITTLE CONTACT FOR 4 MORE DAYS STILL WITHOUT THE CAR BEING READY... I THREATENED TO RETURN IT AND ONLY THEN DID THEY SEEM TO HAVE A SENSE OF URGENCY... FINALLY 8 DAYS AFTER I PURCHASED THE CAR WAS IT DELIVERED. BUT IT GETS WORSE... AFTER ALL OF THIS TIME, THE PARTS THAT WERE SUPPOSED TO BE ADDRESSED WERE NOT. NO BALL JOINTS, NOR BULB... THIS IS UNEXCUSEABLE FROM A TOYOTA DEALERSHIP... I AM SHOCKED THAT THIS IS HOW THEY TREAT THEIR CUSTOMERS... #PATHETIC More

The original price was 44,282.00 and my wife asked to go down to $42,000 or we walked out. We did and they came after us and offered $42750 verbally. We ended up pay 46,776 before tax and other misc charge. down to $42,000 or we walked out. We did and they came after us and offered $42750 verbally. We ended up pay 46,776 before tax and other misc charge. We are very disappointed and will do review on Google and Yelps based on honesty and truthfulness. More

Tyler and Ryan were awesome to work with. If we ever need another vehicle we will be sure to see them again . Thanks again for helping us find the right vehicles for us! another vehicle we will be sure to see them again . Thanks again for helping us find the right vehicles for us! More