Shottenkirk Toyota Granbury

Jeff was absolutely great! Will be purchasing from then in the future. Jeff was more worried about me liking the Truck rather than trying yo sell me something i didnt like. Not very many car salesman opera in the future. Jeff was more worried about me liking the Truck rather than trying yo sell me something i didnt like. Not very many car salesman operate this way. Probably my best experience at a dealership More

I have always had good service, from every one. Their inventory always has a large selection Of vehicles (nice stuff). My service representative “Garland” was exceptional, and knowledgeable. inventory always has a large selection Of vehicles (nice stuff). My service representative “Garland” was exceptional, and knowledgeable. More

Worst experience ever! They jacked up the price of the vehicle $5G over what was previously stated. Rude finance man raised his voice with me about not wanting the extended warranty. In addition to making vehicle $5G over what was previously stated. Rude finance man raised his voice with me about not wanting the extended warranty. In addition to making me wait about 4 hours to pay cash. More

Fast and courteous. The car was very clean when I picked it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales More

The agents tried to old bait and switch technique with us. Not appreciated. Speak the truth and they can have good customers Lie and expect confrontation. us. Not appreciated. Speak the truth and they can have good customers Lie and expect confrontation. More

Your staff needs training on how to be more professional!! When you call and ask - do you know if my car is ready - their reply- I don’t have a clue professional!! When you call and ask - do you know if my car is ready - their reply- I don’t have a clue More

Hannah was truly amazing. She made the process far less stressful than usual. Tyrone was great and very professional. Both are assets to the Shottenkirk family stressful than usual. Tyrone was great and very professional. Both are assets to the Shottenkirk family More

Horrible experience..Felt like they completely mislead and lied to me over and over..Drove over 4 hours away just to be mislead..Price listed was not the price vehicle actually sold to me for..They add so and lied to me over and over..Drove over 4 hours away just to be mislead..Price listed was not the price vehicle actually sold to me for..They add some customer package and reconditioning to the price of the vehicle as well..Then said they quote me wrong and didn’t calculate taxes right leading to a way higher car payment More

I went in Monday, August 2 and got my oil changed. They did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday, August 5 to get the tire repaired. They did not charge me for fixing the tire. I must say the staff was great with me and I really appreciated the service. I have bought two Highlander's from Durant Toyota and they have always performed great. Shottenkirk Toyota Granbury has been great although I was afraid I might not get the same service I did with Durant Toyota Granbury, but I am well pleased with the service. Thanks to all the hard working staff that do a great job!!!! Mary Ann Million Glen Rose More

Heath saved the day and gained my business back one more time. Heath kept me from having to continue shopping. It was difficult to get return phone calls and every time I called all I got was a recorded mes time. Heath kept me from having to continue shopping. It was difficult to get return phone calls and every time I called all I got was a recorded message. More