Shottenkirk Toyota Granbury

I personally think they take to long to turn a car around. Not sure if it’s a staffing issue or other. So I don’t want to be to hard. around. Not sure if it’s a staffing issue or other. So I don’t want to be to hard. More

Had to make 4 trips to purchase 2 vehicles we live 1.5 hrs away. We traded a fifth wheel in to told us we had to have truck and fifth wheel over on Friday cause it was being picked up Saturday my tundra w hrs away. We traded a fifth wheel in to told us we had to have truck and fifth wheel over on Friday cause it was being picked up Saturday my tundra wasn't in yet so we had to stay in a motel for 3 nights and when we picked up my tundra on Monday the fifth wheel was still so we spent 3 nights in a motel and shouldn't had to do that More

Oscar was incredibly kind and went above and beyond to make sure I was well taken care of! All the staff at the Granbury location were friendly and helpful. make sure I was well taken care of! All the staff at the Granbury location were friendly and helpful. More

Quick & efficient. Appreciate the complete transaction. This was an inspection. I do not have 25 words to say. I think this survey should allow less words in this area. This was an inspection. I do not have 25 words to say. I think this survey should allow less words in this area. More

Greatly lacking in customer service and friendliness. The service person who initially asked my concerns was friendly and professional enough. However, not a single other person ever spoke or even make The service person who initially asked my concerns was friendly and professional enough. However, not a single other person ever spoke or even make eye contact with me even while standing in the inside door of the service personnel (after waiting 45 minutes for a tire problem). I realize I did not make an appointment, but the length of the time needed to address my tire problem was not offered at any time except when, finally, I walked into the office and asked another service person (not the initial person) if he could provide me information on how much longer it would take. Again, what struck me most (even more than the wait!) was the total unfriendliness of the business. Even the person to whom I paid was pre-occupied with a conversation with someone else in her office. More

Great selection of cars, even though other dealers in town have empty lots! Very professional and attentive to what I needed. They brought my car from Weatherford for me to test drive! town have empty lots! Very professional and attentive to what I needed. They brought my car from Weatherford for me to test drive! More

Very professional, and we’re definitely recommending them to my family and friends. It is the best car dealership I’ve ever Done business with it was just a great experience! them to my family and friends. It is the best car dealership I’ve ever Done business with it was just a great experience! More

Ethan was awesome to work with. Had a great experience overall. I will definitely be returning for service and future purchases. Glad they bought out the Ford and dodge dealership overall. I will definitely be returning for service and future purchases. Glad they bought out the Ford and dodge dealership More

Super pushy not very professional… chris Bayless was a great sales guy but the sales manager I was not crazy about came out in his tight T-shirt and wanted to “intimidate” people 👎🏼 great sales guy but the sales manager I was not crazy about came out in his tight T-shirt and wanted to “intimidate” people 👎🏼 More

As usual, they did a good job on the car. Folks in the service area were polite and informative. A good experience all the way around. service area were polite and informative. A good experience all the way around. More