Shottenkirk Toyota Granbury

I went in Monday, August 2 and got my oil changed. They did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday, August 5 to get the tire repaired. They did not charge me for fixing the tire. I must say the staff was great with me and I really appreciated the service. I have bought two Highlander's from Durant Toyota and they have always performed great. Shottenkirk Toyota Granbury has been great although I was afraid I might not get the same service I did with Durant Toyota Granbury, but I am well pleased with the service. Thanks to all the hard working staff that do a great job!!!! Mary Ann Million Glen Rose More

Everything Josh Aten did for me was excellent. He delivered the truck to my home in Sulphur Springs during 5 o'clock traffic. He is very kind. delivered the truck to my home in Sulphur Springs during 5 o'clock traffic. He is very kind. More

Yes I was pleased with the way y’all did and what you did thanks for the help to get this figured out and back on the road thanks for the help to get this figured out and back on the road More

Heath saved the day and gained my business back one more time. Heath kept me from having to continue shopping. It was difficult to get return phone calls and every time I called all I got was a recorded mes time. Heath kept me from having to continue shopping. It was difficult to get return phone calls and every time I called all I got was a recorded message. More

Awesome team and experience. They listen. Hannah wittbold, tyler adkins and ryan little are great wittbold, tyler adkins and ryan little are great More

Left my car with them for 3 weeks for collision work. Never got a update from the department so I ended up calling myself. Was told multiple times it would be ready to find out that they still didn’t hav Never got a update from the department so I ended up calling myself. Was told multiple times it would be ready to find out that they still didn’t have the parts or “want it to be right and look good”. At pickup, the battery was dead. The tint was damaged, the wrong parts were put on, and the rear wiper was installed upside down. I have never been so disappointed in a shop. More

Good atención nice people very friendly I’m very happy with you service thanks . I’m really recommend you dealers To my friends. T with you service thanks . I’m really recommend you dealers To my friends. T More

I took my car in for an oil change. Wonderful surprise, when I got it back, it had been vacuumed and washed!! But the top of the car was still dirty. That was a huge distraction from the rest of the car. when I got it back, it had been vacuumed and washed!! But the top of the car was still dirty. That was a huge distraction from the rest of the car. More

Came in for the second time in less than a week to fix the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle that cannot be fixed. More

Everyone is super friendly and very knowledgeable. I'll always keep doing back and recommend shottenkirk to all my friends and family and anyone looking for a new dependable vehicle always keep doing back and recommend shottenkirk to all my friends and family and anyone looking for a new dependable vehicle More